Shana Burch
Sparta,NC
Summary
Innovative Dietary Cook with extensive ethnic culinary knowledge and follows strict dietary guidelines. Creative menu creations for specialty diets. Sound knowledge of therapeutic food preparation and execution for modified diets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dietary Cook
Genesis Nursing Home
04.2023 - 09.2023
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Followed standard recipes, menus and apportions according to established standards.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Monitored food temperatures throughout preparation and serving process.
Processing
Alleghany Cares
04.2022 - 04.2023
- Collaborated with director on process improvement initiatives to attain goals.
- Promoted safe working practices to maintain compliance with established policies and procedures.
- Scheduled products, prepared items for sale and submitted samples for analysis to facilitate quality assurance process.
- Observed production control points and equipment and monitored personnel allocation and resources to meet quality standards.
- Supervised ongoing daily production phases.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Assistant Manager
Burger King
03.2018 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
GED -
Alleghany High School
Sparta, NC05.2015
Skills
- Plates presentation
- Nutrition requirements
- Kitchen equipment mastery
- Food assembly
- Nutritional deficiencies
- Quality control
Timeline
Dietary Cook
Genesis Nursing Home
04.2023 - 09.2023
Processing
Alleghany Cares
04.2022 - 04.2023
Assistant Manager
Burger King
03.2018 - 04.2022
GED -
Alleghany High School
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