Shana Davis
Fort Worth,TX
Summary
Knowledgeable in all customer service needs, efficient in Microsoft Office. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
Work History
Quality Assurance Analyst/ Auditor
Truvant
06.2022 - Current
- Audit each area of the warehouse assuring all quality expectations are being followed.
Pit Operator/ Pit Ambassador
Amazon Fulfillment Center
08.2015 - 03.2020
- Stow away and Pick Orders
- Train New Employees on Forklift, etc.
Call Center Agent
DSS Research
04.2019 - 09.2019
- Make outbound calls to medical clients.
Trainer, Lead/ Auditor
Ozburn Hessey Logistics, Walmart.com
10.2013 - 05.2015
- Pack customer orders in a timely manner, train over 30 associates at a time
- Supervise more than 50 associates at a time, check customer orders making sure their correct.
Education
High school diploma -
Sarah Towles Reed Senior High School
New Orleans, LASkills
- Quality assurance
- Excel
- Customer service
- Supplier Audits
- Forklift
- Microsoft Office
Timeline
Quality Assurance Analyst/ Auditor
Truvant
06.2022 - Current
Call Center Agent
DSS Research
04.2019 - 09.2019
Pit Operator/ Pit Ambassador
Amazon Fulfillment Center
08.2015 - 03.2020
Trainer, Lead/ Auditor
Ozburn Hessey Logistics, Walmart.com
10.2013 - 05.2015
High school diploma -
Sarah Towles Reed Senior High School