Shana Ehause
Dearborn Heights,MI
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Caregiver
All Valley Home Health Care
Las Vegas, NV
04.2005 - 04.2010
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Food Server/Cashier Team Lead
Amore Taste Of Chicago
Las Vegas, NV
12.2004 - 04.2010
- Greeted guests in a friendly and welcoming manner.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Informed customers of daily specials and menu changes.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Followed proper cash handling procedures when accepting payments from customers.
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
Education
GED -
Ford High School
Detroit, MI06-2001
Skills
- Client Transportation
- Meal Assistance
- Food handling
- POS system operations
- Dining customer service
- Excellent Communication
- Staff Training
- Transactions and Cash Handling
- Decision-Making
- Team Player
Timeline
Caregiver
All Valley Home Health Care
04.2005 - 04.2010
Food Server/Cashier Team Lead
Amore Taste Of Chicago
12.2004 - 04.2010
GED -
Ford High School
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