Shana Francis
Mountain Top,Pennsylvania
Summary
Reliable, responsible, adaptable, flexible, and hardworking professional with extensive knowledge of principles and processes for providing exceptional patient care. Skilled in client needs assessment, meeting quality standards for services, and evaluating client satisfaction. Recognizes the importance of building strong client relationships to encourage repeat business. Fluent in English, with excellent communication abilities to effectively engage with clients, their families, and healthcare teams in various circumstances. A problem-solver who efficiently addresses client complaints. Highly organized and capable of working well with others under minimal supervision. Professional healthcare provider with substantial experience in Nursing, consistently delivering high-quality patient care while prioritizing safety and efficiency in diverse clinical settings. Strong focus on team collaboration, adaptability, and achieving optimal patient outcomes sets apart. Possesses valuable skills in critical care, patient assessment, and emergency response. Dependable and flexible, able to meet changing needs and provide reliable support to healthcare teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Travel Registered Nurse
Fast Staff
04.2021 - Current
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
- Administered medications and treatment to patients and monitored responses.
- Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.
- Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
Registered Nurse – Emergency room
Wayne Memorial Hospital
Honesdale, Pennsylvania
05.2020 - Current
- Company Overview: Wayne Memorial Hospital is a medium size community Hospital with approximately 115 beds
- The ER Treats a multpile complaints ranging from Minor sore throats to Cardiac arrest
- Wayne Memorial Hospital is a medium size community Hospital with approximately 115 beds
- The ER Treats a multpile complaints ranging from Minor sore throats to Cardiac arrest
- Travel assignment
- 24 hour/week, 12 hour shifts
- Via Medical Solutions staffing agency
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Registered- Emergency room
Regional Hospital of Scranton
Scranton, Pennsylvania
07.2021 - 11.2021
- Company Overview: Regional Hospital of Scranton is 186 Beds acute care hospital nationally recognized for quality care in Stroke care and neurology, robotic surgery, cancer treatment and is an accredited heart and Vascular Institute
- Regional Hospital of Scranton is 186 Beds acute care hospital nationally recognized for quality care in Stroke care and neurology, robotic surgery, cancer treatment and is an accredited heart and Vascular Institute
- Travel assignment
- 36 hours/week, 12 hour shifts
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Registered Charge Nurse, Emergency Department
Geisinger Health System,
South Wilkes Barre, Pennsylvania
03.2020 - 07.2021
- Company Overview: Geisinger South Wilkes Barre is a medium sized community Hospital with approximately 40 beds
- The ER treats multiple complaints ranging from the minor sore throat to cardiac arrests
- Geisinger South Wilkes Barre is a medium sized community Hospital with approximately 40 beds
- The ER treats multiple complaints ranging from the minor sore throat to cardiac arrests
- Full time employee
- 36 hour/week, 12 hour day shifts
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Registered Nurse - Emergency Room Nurse
Wilkes Barre General Hospital
Wilkes Barre, Pennsylvania
12.2016 - 02.2020
- Company Overview: Wilkes Barre General Hospital is a community hospital with 412 beds, the hospital is an accredited level II trauma center and treats nearly 60, 000 patients per year in its emergency department
- Other accreditation includes Geriatric Emergency Room, Chest pain Center, Stroke medicine and more
- Triaging- Identifying and prioritizing care using the Emergency Severity Index ESI guidelines, obtaining their vital signs, observing clinical presentation, medical history and personal information, using critical thinking skills and attention to details to aid in evaluating for life threatening issues
- Performing effective and efficient assessment on all clients using both head to toe and focus assessment
- Initiating first response in an emergency situation including, MI, Shocks, Trauma, Asthma, Hyper/Hypoglycemia, Seizure, Motor vehicle Accidents, Gunshot wounds and others
- Perform procedures to meet patient needs for example: inserting IV Access, collecting blood samples, administer medication, hydration, nebulization and oxygenation therapy, insert naso/oral gastric tubes, urinary catheters, dressings, perform ECG, incentive spirometer testing and others
- Initiating and assist with cardiopulmonary resuscitation using ACLS, PALS and BLS guidelines
- Calculate and Administer emergency drugs such as Adrenaline, Amiodarone, Lidocaine, Aminophylline, Dilantin etc
- And appropriately monitoring clients for drug reactions and efficacy to ensure best possible outcome
- Interpretation of results for lab investigations, EKG, B-HCG, urinalysis, Nitra zine test etc
- And implementing appropriate interventions and reporting of same
- Ensuring environmental safety of all clients
- Document all information promptly and accurately using hand written recordings
- Discharge patient to appropriate areas
- Wilkes Barre General Hospital is a community hospital with 412 beds, the hospital is an accredited level II trauma center and treats nearly 60, 000 patients per year in its emergency department
- Other accreditation includes Geriatric Emergency Room, Chest pain Center, Stroke medicine and more
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Registered Nurse- Emergency room nurse, Nurse in Charge
Andrews Memorial Hospital
Kingston, Jamaica
10.2013 - 10.2016
- Company Overview: The Andrews Memorial Hospital is a Private Seventh Day Adventist facility, type A, housing approximately seventy five (75) beds
- Departments include Medical, Surgical, Maternity, Radiology, Intensive Care and an Emergency/Outpatient Department
- The US medical Department is also on this compound
- Nurse in charge duties- motivation of staff, addressing and assisting with clients and staff complaints, supervision of nursing staff and client care, allocation of nursing duties over each shift, ordering of pharmaceuticals, stationery and medical supplies for the unit, ensure the smooth running of the department on a day to day basis
- Triaging of clients, identifying urgent and emergent complaints using ESI system
- Performing effective and efficient assessment on all clients using both head to toe and focus assessment
- Initiating first response in an emergency situation including, MI, Shocks, Trauma, Asthma, Hyper/Hypoglycemia, Seizure, Motor vehicle Accidents, Gunshot wounds and others
- Perform procedures to meet patient needs for example: inserting IV Access, collecting blood samples, administer medication, hydration, nebulization and oxygenation therapy, insert naso/oral gastric tubes, urinary catheters, dressings, perform ECG, incentive spirometer checks and others
- Initiating and assist with cardiopulmonary resuscitation using ACLS and BLS guidelines
- Calculate and Administer emergency drugs such as Adrenaline, Amiodarone, Lidocaine, Aminophylline, Dilantin etc
- And appropriately monitoring clients for drug reactions and efficacy to ensure best possible outcome
- Interpretation of results for blood investigations, EKG, B-HCG, urinalysis, Nitra zine test etc
- And implementing appropriate interventions and reporting of same
- Ensuring environmental safety of all clients
- Document all information promptly and accurately using hand written recordings
- The Andrews Memorial Hospital is a Private Seventh Day Adventist facility, type A, housing approximately seventy five (75) beds
- Departments include Medical, Surgical, Maternity, Radiology, Intensive Care and an Emergency/Outpatient Department
- The US medical Department is also on this compound
- Full time employee
- 40-60 hours/week, 12 hour shifts
Registered Nurse
University Hospital of the West Indies
Kingston, Jamaica
07.2011 - 09.2013
- Company Overview: The University Hospital of the West Indies is a Type A teaching hospital housing approximately 650 beds
- The institution has multiple specialty departments and clinics including Medical, Surgical, maternity, orthopedic, Intensive Care and Neonatal Intensive unit, Emergency, EENT, pediatric and others
- Nurse in charge duties- motivation of staff, addressing and assisting with clients and staff complaints, supervision of nursing staff and client care, allocation of nursing duties over each shift, ordering of pharmaceuticals, stationery and medical supplies for the unit, ensure the smooth running of the department on a day to day basis
- Admission of clients, collecting data such as medical, surgical, family and social history etc
- Orientation of client and client’s family to department and staff, selecting appropriate room for client specific to clients’ needs
- Performing detailed physical assessment on each client, using both head to toe and focus assessment, identify areas of concern and implementing specific interventions to meet clients’ needs with prompt reporting and evaluation
- Performing diagnostic investigations such as ECG, GMR, Urinalysis, B-HCG, Vital signs, Incentive Spirometer and others
- Performing skills such as inserting IVA, Urinary catheters, Naso and oral gastric tubes, blood/urine/sputum/stool sample collection, administer medication/oxygenation/nebulization/hydration/blood/chemotherapy, suctioning, meeting clients hygienic needs (bed bathes, mouth care), pressure ulcer care and prevention measures, monitor client’s intakes and outputs, transfer and accompany clients to diagnostic departments for e.g
- Radiology and to specialize treatment departments for e.g
- Dialysis, dressings and others
- Documentation of assessment, planning, intervention, and evaluation in the clients care plan using handwritten recording method
- The University Hospital of the West Indies is a Type A teaching hospital housing approximately 650 beds
- The institution has multiple specialty departments and clinics including Medical, Surgical, maternity, orthopedic, Intensive Care and Neonatal Intensive unit, Emergency, EENT, pediatric and others
- Full time employee
- 40-60 hour/week, 8 and 12 hour shifts
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Education
Master of Science - Family Nurse Practioner Student
Walden University
Minneapolis, MN04-2026
Bachelor of Science degree - Nursing
University of the West Indies School of Nursing
09.2010
Skills
- Nursing documentation
- Direct patient care
- Discharge planning
- Wound care
- Patient education
- Care plan development
- Privacy and confidentiality
- Emergency care
- Cardiac monitoring
- Vital signs monitoring
- Medication administration
- Medical records management
Licensure And Certificates
- RN License - Jamaica, 04/01/11
- RN License - New York, 08/01/19
- RN License - Pennsylvania, 12/01/19
- CEN, 10/01/19
- TNCC, 03/01/21
- NIHSS, 10/01/24
- PALS, 12/01/24
- ACLS, 10/01/24
- BLS, 11/01/24
- Advanced Practise Nurse Practitioner (APRN)- Pending
Areas Of Specialty
Emergency Room
Phone - Number
570-472-8896
Roles And Responsibilities
- Triaging- Identifying and prioritizing care using the Emergency Severity Index ESI guidelines.
- Performing effective and efficient assessment on all clients using both head to toe and focus assessment.
- Initiating first response in an emergency situation including, MI, Shocks, Trauma, Asthma, Hyper/Hypoglycemia, Seizure, Motor vehicle Accidents, Gunshot wounds and others.
- Perform procedures to meet patient needs for example: inserting IV Access, collecting blood samples, administer medication, hydration, nebulization and oxygenation therapy.
- Initiating and assist with cardiopulmonary resuscitation using ACLS, PALS and BLS guidelines.
- Calculate and Administer emergency drugs and appropriately monitoring clients for drug reactions and efficacy.
- Interpretation of results for lab investigations and implementing appropriate interventions.
- Ensuring environmental safety of all clients.
- Document all information promptly and accurately using hand written recordings.
- Discharge patient to appropriate areas.
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Certified Emergency Nurse (CEN) - Board of Certification for Emergency Nursing.
- Occupational Safety and Health Administration OSHA Certified
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
- First Aid Certification
- National Institute of Health Stroke Scale (NIHSS)
- PA, Driver's License
- Trauma Nurse Certification Course (TNCC)
- Pediatric Advance Life Support (PALS
- New York State RN License
- Pennsylvania RN License
Timeline
Registered- Emergency room
Regional Hospital of Scranton
07.2021 - 11.2021
Travel Registered Nurse
Fast Staff
04.2021 - Current
Registered Nurse – Emergency room
Wayne Memorial Hospital
05.2020 - Current
Registered Charge Nurse, Emergency Department
Geisinger Health System,
03.2020 - 07.2021
Registered Nurse - Emergency Room Nurse
Wilkes Barre General Hospital
12.2016 - 02.2020
Registered Nurse- Emergency room nurse, Nurse in Charge
Andrews Memorial Hospital
10.2013 - 10.2016
Registered Nurse
University Hospital of the West Indies
07.2011 - 09.2013
Master of Science - Family Nurse Practioner Student
Walden University
Bachelor of Science degree - Nursing
University of the West Indies School of Nursing