Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Shana Gavlas

Pensacola

Summary

Dynamic administrator with a proven track record at Southern New Hampshire University, excelling in team leadership and operational efficiency. Skilled in data management and recordkeeping, I implemented strategic solutions that enhanced workflow. Committed to fostering a collaborative environment, I prioritize problem-solving and attention to detail to drive organizational success.

Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Administrator

Southern New Hampshire University
05.2024 - Current
  • Coordinated office operations to enhance workflow efficiency and support team objectives.
  • Managed scheduling and communication for meetings, ensuring timely information distribution.
  • Implemented filing systems to improve document retrieval and organization across departments.
  • Assisted in budget tracking by maintaining accurate records of expenses and resource allocation.
  • Developed training materials for new hires, promoting consistency in onboarding processes.
  • Analyzed operational processes, identifying areas for improvement and recommending strategic solutions.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.

CNA

Home Health Agency
05.2022 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained accurate patient records and documentation for compliance.
  • Educated patients and families on health management techniques effectively.
  • Implemented infection control measures to enhance patient safety standards.
  • Trained new staff on best practices in patient care procedures seamlessly.
  • Advocated for patient needs, fostering a supportive healthcare environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.

Volunteer

01.2011 - Current
  • Assisted in organizing community events, enhancing outreach and engagement efforts.
  • Collaborated with team members to streamline volunteer coordination processes.
  • Provided support in administrative tasks, ensuring efficient communication between stakeholders.
  • Developed promotional materials to increase awareness of volunteer opportunities.

Logistics Coordinator

NW Florda Transport LLC
10.2013 - 04.2022
  • Coordinated shipment schedules to ensure timely delivery of goods.
  • Managed inventory levels, optimizing stock replenishment processes.
  • Communicated with suppliers to resolve discrepancies in orders.
  • Assisted in the development of logistics procedures for efficiency.
  • Maintained accurate records of shipments and deliveries using ERP systems.
  • Trained new staff on logistics protocols and compliance regulations.
  • Tracked orders and notified customers of status or potential delays.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.

Pet Sitter

ASPCA
02.2006 - 02.2009
  • Provided daily care and companionship to pets, ensuring their well-being and comfort.
  • Administered medications and special diets as required by pet owners.
  • Maintained accurate records of pet behaviors, needs, and health status for owner updates.
  • Developed personalized care routines based on individual pet requirements and preferences.
  • Communicated effectively with pet owners regarding daily activities and concerns.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.

Education

Associate of Applied Science - Legal Studies

Everest University
Orlando, FL

Bachelor of Science - Health Administration

Southern New Hampshire University
Hooksett, NH
04-2026

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Documentation and reporting
  • Data confidentiality
  • Team building and leadership
  • Document management
  • Scheduling
  • Work Planning and Prioritization
  • Problem-solving
  • Data analysis

Affiliations

  • Association of Information Technology Professionals
  • American Medical Informatics Association

Certification

  • CNA License - 05-2026
  • BLS Training - 12-2025

Timeline

Administrator

Southern New Hampshire University
05.2024 - Current

CNA

Home Health Agency
05.2022 - Current

Logistics Coordinator

NW Florda Transport LLC
10.2013 - 04.2022

Volunteer

01.2011 - Current

Pet Sitter

ASPCA
02.2006 - 02.2009

Associate of Applied Science - Legal Studies

Everest University

Bachelor of Science - Health Administration

Southern New Hampshire University

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