Shana Hacker

Work History

Mr. OG Ward

09.2021 - 08.2024

Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted patients with self-administered medications.
Documented vitals, behaviors, and medications in client medical records.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Contributed to positive client outcomes by maintaining a high level of professionalism and commitment to quality care.
Demonstrated flexibility in adapting care strategies according to evolving client needs or preferences.
Assisted clients with daily living activities, resulting in improved quality of life and independence.
Performed light housekeeping tasks for clients'' homes, maintaining clean and comfortable living spaces.

Lambert's Market

02.2024 - 04.2024

Enhanced store sales by upselling products and suggesting additional items to customers.
Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Handled high volumes of transactions during peak hours, maintaining composure under pressure.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Resolved customer issues promptly, ensuring positive experiences and repeat business.

Motel 6

02.2007 - 08.2009

Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted patients with self-administered medications.
Documented vitals, behaviors, and medications in client medical records.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Contributed to positive client outcomes by maintaining a high level of professionalism and commitment to quality care.
Demonstrated flexibility in adapting care strategies according to evolving client needs or preferences.
Assisted clients with daily living activities, resulting in improved quality of life and independence.
Performed light housekeeping tasks for clients'' homes, maintaining clean and comfortable living spaces.

Fashion Bug

03.2011 - 11.2013

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.