Shana Kester
Rush,NY
Summary
Neuroscience student and healthcare professional with experience in addiction counseling, clinical support, and laboratory settings. Skilled in patient care, accurate documentation, and maintaining compliance with legal and ethical standards. Strong communicator with excellent attention to detail, who thrives in collaborative, fast-paced environments and is committed to continuous learning and professional growth.
Overview
4
4
years of professional experience
Work History
Chemical Dependency Intern
ROCHESTER REGIONAL HEALTH
Rochester, USA
09.2025 - 04.2026
- Provided consistent, empathetic support to patients in a high-acuity inpatient addiction treatment setting
- Coordinated referrals for medical, mental health, and vocational services
- Maintained accurate and confidential client records in compliance with legal and ethical standards
Associate Banker
JPMORGAN CHASE
Rochester, USA
10.2023 - 10.2025
- Managed high-volume financial transactions with accuracy while maintaining strong customer relationships
- Protected confidential financial information in accordance with privacy policies
- Educated clients on banking products and services to enhance their experience.
- Supported branch operations by managing cash handling and balancing procedures.
Quality Control Laboratory Technician
AMERICAN RED CROSS
Rochester, NY
03.2022 - 09.2023
- Ensured compliance with laboratory standards and protocols to uphold quality assurance
- Executed preparation and processing of laboratory specimens through centrifugation and aliquoting techniques, ensuring safety and quality standards were met
Education
Bachelor of Science - Neuroscience
SUNY, Geneseo
Geneseo, NY05-2028
Associate of Applied Science - Chemical Dependency Counseling
Finger Lakes Community College
Canandaigua, NY05-2026
Skills
- Substance use assessment
- Behavioral health expertise
- Patient care and support
- Medical documentation
- HIPAA compliance
- Data accuracy and record keeping
- Laboratory techniques
- Problem solving abilities
- Attention to detail
- Team collaboration
- Communication skills
Timeline
Chemical Dependency Intern
ROCHESTER REGIONAL HEALTH
09.2025 - 04.2026
Associate Banker
JPMORGAN CHASE
10.2023 - 10.2025
Quality Control Laboratory Technician
AMERICAN RED CROSS
03.2022 - 09.2023
Bachelor of Science - Neuroscience
SUNY, Geneseo
Associate of Applied Science - Chemical Dependency Counseling
Finger Lakes Community College