Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shana Klavinger

Vandalia,OH

Summary

Dynamic Certified Medical Assistant with extensive experience at Pulmonary and Critical Care Consultants, Inc. Proven ability to enhance patient care through effective medication administration and compassionate support. Skilled in electronic health records and patient scheduling, fostering a collaborative environment while improving clinic efficiency and patient satisfaction. Reliable team player dedicated to quality healthcare delivery.

Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.

Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.

Overview

20
20
years of professional experience

Work History

Certified Medical Assistant

Pulmonary and Critical Care Consultants. Inc.
06.2005 - Current
  • Administered medications and injections, ensuring compliance with established protocols and patient safety standards.
  • Assisted physicians during examinations and procedures, enhancing overall patient care efficiency.
  • Managed patient intake processes, including medical history documentation and vital signs measurement.
  • Coordinated scheduling for diagnostic tests and follow-up appointments, optimizing clinic workflow.
  • Trained new staff on office procedures and best practices, fostering a collaborative work environment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Education

Associate of Applied Science - Medical Assisting

Sinclair Community College
Dayton, OH
05-1994

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Vital sign monitoring
  • Patient documentation
  • Inventory management
  • Medical records management
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Triage assessment
  • Basic life support
  • Team collaboration
  • Patient education
  • Telephone etiquette
  • Blood pressure measurement
  • Schedule coordination
  • Injection administration
  • Insurance confirmation
  • HIPAA protocols
  • Workflow organization
  • Customer service
  • Vital signs monitoring
  • Direct patient care
  • Maintaining confidentiality
  • EMR / EHR
  • Medical terminology knowledge
  • Reliable team player
  • Data entry
  • Patient flow management
  • Compassionate
  • CPR
  • Appointment setting
  • Patient care coordination
  • Adaptable

Timeline

Certified Medical Assistant

Pulmonary and Critical Care Consultants. Inc.
06.2005 - Current

Associate of Applied Science - Medical Assisting

Sinclair Community College
Shana Klavinger