Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shana Martinez Bendenoun

Los Angeles,California

Summary

Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational skills and superior work ethic.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

BottomBunk Sneakerhouse
12.2021 - 04.2022
  • Monitored sales floor
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, arranging according to size or color, maintained clean sales floor, organized store merchandise racks / displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Bakery Worker

Delice Bakery
01.2021 - 04.2021


  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales ; stocked merchandise, clearly labeling items, and arranging according to size or color.


  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.


  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.


  • Maintained tidy and organized work area to comply with cleanliness standards.


  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.


  • Used utensils and equipment to portion, wrap and display bakery item, wrapped, boxed, and weighed bakery department products.



Retail Store Manager

Robins Jean
05.2015 - 08.2018



  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.


  • Optimized store displays and appearance via strategic merchandising.


  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.


  • Managed store organization, maintenance, and purchasing functions.


  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.


  • Submitted orders for new inventory.


  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

Associate of Science - Biological And Physical Sciences

Santa Monica College
Santa Monica, CA
06.2023

High School Diploma -

New West Charter School
Los Angeles, CA
06.2021

Skills

  • CPR Certified
  • First Aid Certified
  • Customer Needs Assessment
  • Trade-In Quotes
  • Speech Clarity
  • Safety and Cleanliness Standards
  • Product Merchandising
  • Stockroom Upkeep
  • Retail Store Operations
  • Merchandising and Display
  • Cash Register Operation
  • Maintaining Clean Work Areas
  • Teamwork and Collaboration
  • Product Knowledge

Languages

French
Native or Bilingual
Spanish
Professional Working

Timeline

Retail Sales Associate

BottomBunk Sneakerhouse
12.2021 - 04.2022

Bakery Worker

Delice Bakery
01.2021 - 04.2021

Retail Store Manager

Robins Jean
05.2015 - 08.2018

Associate of Science - Biological And Physical Sciences

Santa Monica College

High School Diploma -

New West Charter School

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Shana Martinez Bendenoun