Shana Matthews
Suffolk,VA
Summary
Over 13 years of proven effectiveness in diversity, equity and inclusion within healthcare and education. Specialize in accessibility, recruitment, compliance, training and cultural and linguistic competence to facilitate communication for cross-generational and underrepresented talent. Place significant value on the importance of emotional intelligence, culture, diversity, equity, and inclusion in the workplace. Subject matter expert (SME) for neurodiverse and culturally/linguistically diverse communities.
Overview
13
13
years of professional experience
3
3
Certification
13
13
years of post-secondary education
Work History
Clinical Education Coordinator/Assistant Professor
Hampton University
Hampton, Virginia
08.2017 - Current
- Initiated updated database maintenance processes by implementing electronic medical record system, which eliminated redundancy and saved clinical educators 50% of time.
- Created/refined department policies/procedures for reporting/responding to instances of tokenism, microaggressions, and non-inclusive actions.
- Provided quality neurodiversity, LGBTQIA+ and culturally/linguistically diverse trainings to adult learners to facilitate clinical practice.
- Implemented “Personal IS Professional” (PIP) motto to educate faculty on forming healthy and professional relationships with adult learners to identify, discuss, and eliminate potential barriers to retaining and developing underrepresented talent.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential client records and reports.
- Discovered and resolved complex issues that affected management and clinical business decisions.
- Trained speech-pathology students on federal regulatory issues related to Americans with Disabilities Act (ADA), Individuals with Disabilities Education Act (IDEA), Every Student Succeeds Act (ESSA), and state/national licensure requirements.
- Strengthened program advisement, helping adult learners throughout employment recruitment process.
- Initiated, designed, and executed weekly telepractice program for University Speech, Language, and Hearing Clinic.
- Designed, created and prepared e-learning/training materials educating adult learners on neurodiversity, accessibility, universal design learning, and inclusive practice.
- Implemented universal design for learning to facilitate inclusivity.
Motivated, inspired, guided, and supervised 100+ multicultural and cross-generational adult learners using holistic approach to clinical education.
Speech-Language Pathologist
Soliant Healthcare
Waldorf, MD
08.2013 - 06.2017
- Initiated and conducted integrated services with classroom teachers and administrators to collaboratively address learning modifications to curriculum.
- Managed monthly medicaid billing for 50 students.
- Interpreted results and proposed intervention plans incorporating short and long-range goals for 60 students ages 5-21.
- Enhanced collaborative engagement with team members to increase alignment of eligibility decisions.
- Reorganized in-home speech therapy services program by providing parent coaching and increasing family engagement.
Speech Language Pathologist
Kindred Healthcare Inc.
La Plata, MD
04.2011 - 08.2013
- Recommended evidence-based training exercises/techniques and encouraged healthy lifestyle behaviors to improve patients' quality of life.
- Managed daily medicare billing and clinical documentation for 10+ patients and residents.
- Collaborated with the Director of Nursing to develop and implement SLP staff development to educate nursing staff on SLP roles & responsibilities, dysphagia, and neurological impairment.
- Completed ethnographic interviews to obtain case history information from patients and families.
Speech-Language Pathologist
Hampton City Schools
Hampton , VA
08.2009 - 04.2011
- Managed caseload of 70 pre-k, elementary, and high school students with communication delays and disorders.
- Treated children between ages 2 to 21 with communication differences and disorders.
- Designed and implemented individualized treatment plans for 70 students.
- Worked with families to help cope with speech disorders and educated parents, siblings and guardians on how to remain strong support network.
- Collaborated and educated special/general education teachers, hearing impairment specialists, and classroom interpreters on importance of creating inclusive and diverse learning environments for students with speech and language needs.
Education
Education Specialist - Higher Education Administration
Liberty University
Lynchburg, VA 08.2018 - Current
Master of Arts - Communicative Sciences And Disorders
Hampton University
Hampton, VA 09.2007 - 05.2009
Bachelor of Arts - Communicative Sciences And Disorders
Hampton University
Hampton, VA 09.2003 - 05.2007
Skills
- Diversity & Inclusion
- Strategic thought leader & team player
- Extensive people leadership
- Exceptional relationship management
- Field placement & resource planning
- Process improvement
- Policy creation
- Cross-functional & cross-site team management
- Training and development
- Cross-generational collaboration
- Accessibility and inclusive practice management
- Talent acquisition
- Project management
Certification
- Certificate of Clinical Competence in Speech-Language Pathology
- Virginia Department of Health Professions Speech-Language Pathologist, Audiologist & Hearing Dispensers
- Diversity, Equity & Inclusion in the Workplace Certificate, University of South Florida
Timeline
Education Specialist - Higher Education Administration
Liberty University
08.2018 - Current
Clinical Education Coordinator/Assistant Professor
Hampton University
08.2017 - Current
Speech-Language Pathologist
Soliant Healthcare
08.2013 - 06.2017
Speech Language Pathologist
Kindred Healthcare Inc.
04.2011 - 08.2013
Speech-Language Pathologist
Hampton City Schools
08.2009 - 04.2011
Master of Arts - Communicative Sciences And Disorders
Hampton University
09.2007 - 05.2009
Bachelor of Arts - Communicative Sciences And Disorders
Hampton University
09.2003 - 05.2007
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