OBJECTIVES Analytical and detail-oriented professional with experience in supporting daily operational and administrative functions. As well as to advance in an Office/Administrative Assistant role.
Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations.
Proven track record of accurately maintaining detailed records, generating reports and multitasking within fast-paced atmospheres.
Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.
Outstanding interpersonal, customer service and organizational skills; thrive within detail-oriented, deadline- driven environments.
Proficient in Microsoft Office Suite (Word, Excel and Outlook). High School Diploma
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software application
Knowledge of customer service principles and practices
Keyboard skills Key Competencies
Verbal and written communication skills
Customer service oriented
Organized and strong attention to detail
Reliable
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Overview
19
19
years of professional experience
Work History
Legal Assistant/Receptionist/Office Manager
Mindy Sohn PA
10.2022 - Current
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Scheduled appointments, court appearances and depositions for busy law firm.
Effectively navigated Florida clerk, court and judicial websites including Cms, Efiling Portal, CourtMap for all Florida counties.
Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
Arranged for delivery of legal correspondence to clients, witnesses and court officials.
Produced and filed various legal documents and electronically preserved updated case record system.
Filed documents with courts on behalf of attorney.
Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
Answered central telephone system and directed calls accordingly.
Supported various administrative duties by proofreading, transcribing and invoicing.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Provided clerical support to company employees by copying, faxing and filing documents.
Corresponded with clients through email, telephone or postal mail.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Sorted & Distributed Mail
Legal Receptionist
Law Offices Of Eugene P. Tinari
01.2019 - 08.2019
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Collected cash payments from clients and updated account balances.
Sorted, received and distributed mail correspondence between departments and personnel.
Kept reception area clean and neat to give visitors positive first impression.
Routed incoming mail and messages to relevant personnel without delay.
Entered daily data in computer systems and documented office activities.
Collected, sorted, distributed and sent mail and packages.
Greeted customers and visitors in-person and via telephone calls.
Handled complaints and questions, and re-directed calls to other team members as appropriate.
Legal Receptionist
American Executive Centers - Office Space Philadelphia
05.2017 - 04.2018
Developed partnerships with local businesses to secure third party promotions.
Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
Scheduled and made appointments for numerous attorneys.
Received and placed telephone calls to clients and prospective clients.
Answered and directed calls using the multi-line switchboard.
Organized envelopes, postage and mail correspondence for all clients.
Screened telephone calls and forwarded them to the appropriate departments.
Filed documents with the courts on behalf of the attorney.
Supported a team of over 50 attorneys in Criminal,Family and Bankruptcy law.
Worked as a team with attorneys, administrative assistants and fellow legal assistants.
Researched statutes, decisions, legal articles and codes.
Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
Kept reception area clean and neat to give visitors a positive impression of the company.
Sorted, received and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Greeted customers and visitors in-person and via telephone calls.
Corresponded with clients through email, telephone or postal mail.
Prepared packages for shipment, pickup or courier delivery to customers.
Provided clerical support to company employees, including copying, faxing and file management.
Answered telephone inquiries from clients, vendors and the public.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Maintained a clean reception area, including lounge and associated areas.
Developed and monitored the attornies calendar using Icloud
Administrative Assistant/Logistics Coordinator
AV Sound Solutions
09.2016 - 05.2017
Skillfully manage wide-range of office and sales support tasks.
Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, claims and returns processing.
Liaise with cross-functional teams in support of customer needs.
Demonstrate flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities.
Verification Specialist
First Choice Background Screening
06.2016 - 05.2017
Worked simultaneously under the umbrella of 2 different companies.
Successfully met daily quota with inbound / outbound client calls.
Data entry into company developed software, Accio.
Verified personal, professional and educational references for new hire candidates.
Receptionist
Miracle Journeys Magazine
01.2005 - 05.2007
Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Maintained a safe and clean reception area by complying with procedures, rules, and regulations.
Prepared correspondence and documents, receive and sorted mail and deliveries.
Scheduled appointments, maintained appointment diary either manually or electronically.
Monitored and maintained office equipment control inventory relevant to reception area.