Summary
Overview
Work History
Education
Skills
Websites
Timeline
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SHANA MUNSEN

Phoenix,AZ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a Human Resource position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Independent Contractor

SHIPT
11.2022 - Current
  • Responsible for fulfilling orders that members place online for groceries and other household items
  • Strong attention to detail to make sure that the products are what the customer is asking for and are on time.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines consistently.

Contract HR Admin/Recruiter

ASTON CARTER (Hitachi Rail)
05.2021 - 11.2022
  • Recruited full cycle and assisted in administrative support to the HR Department
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Completed all onboarding and orientation of new hires to make sure they would start work in a timely manner.
  • Assisted in tracking COVID case data, drug screen program, handled terminations, and assisted with benefit enrollment.
  • Maintained compliance with federal and state employment laws during entire recruitment process.

Human Resource Generalist

Hungry's Restaurant Inc
07.2019 - 07.2020
  • Responsible for the accurate preparation, documentation, and distribution of payroll
  • Handled administration of electronic payroll/HRIS system, established/maintained employee records, administered background screening, investigated and followed up on employee issues, managed all benefits, and ensured compliance with regulations.
  • Processed unemployment claims and acted as company representative at unemployment hearings.

Human Resource Generalist

KNIFE RIVER MIDWEST CONSTRUCTION
02.2017 - 07.2019
  • Recorded employee information, processed employment applications, investigated and followed up on employee issues, conducted new employee orientation.
  • Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
  • Facilitated criminal background check process for new hires.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance, handled all benefits, and tracked PTO, FMLA, and LOA.
  • Processed unemployment claims and acted as company representative at unemployment hearings.


Employment Coordinator (Contract Employee)

MERCY MEDICAL CENTER
10.2015 - 12.2016
  • Coordinated and monitored the day-to-day activities pertaining to interviewing, recruitment, and employment
  • Counseled associates, ensured timely and accurate processing of employment paperwork/documentation, and actively participated in recruitment activities.

HR Administrative Assistant/Recruiter

PROLOGIS
05.2011 - 02.2015
  • Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
  • Expedited hiring decisions by creating detailed candidate profiles for manager review after interviews were completed.
  • Ensured accurate recordkeeping of required employee trainings or certifications in accordance with industry regulations or company policies.
  • Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Coordinated employee relocation processes.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.

Education

Some College (No Degree) - Early Childhood Education

University of South Dakota
Vermillion, SD

Skills

  • Recruiting & Onboarding
  • New Hire Orientation
  • Interviewing Skills
  • HRIS & HRMS Systems
  • HR Administration & Compliance
  • Employee Benefit Enrollment
  • Employee Relations
  • HR - Workday, Lawson, JDEdwards, Peoplesoft, ADP, SAP
  • Recruiting - Workday, Bullhorn, LinkedIN Recruiter, ZipRecuiter, Indeed, Deltek and other sourcing tools
  • Strong computer skills - Office suites, communication and collaboration tools and presentation software
  • Workload Management
  • Customer Service

Timeline

Independent Contractor

SHIPT
11.2022 - Current

Contract HR Admin/Recruiter

ASTON CARTER (Hitachi Rail)
05.2021 - 11.2022

Human Resource Generalist

Hungry's Restaurant Inc
07.2019 - 07.2020

Human Resource Generalist

KNIFE RIVER MIDWEST CONSTRUCTION
02.2017 - 07.2019

Employment Coordinator (Contract Employee)

MERCY MEDICAL CENTER
10.2015 - 12.2016

HR Administrative Assistant/Recruiter

PROLOGIS
05.2011 - 02.2015

Some College (No Degree) - Early Childhood Education

University of South Dakota

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SHANA MUNSEN