Shana Murray
Thomas
Summary
Dynamic and compassionate professional with a proven track record in healthcare and retail environments, notably with Life Tree and Driveline. Excelled in enhancing patient well-being and streamlining merchandise management. Skilled in infection control and customer engagement, achieving significant improvements in patient care and sales floor efficiency. Demonstrates reliability and a friendly demeanor, driving positive outcomes. Reliable, flexible, and ready to meet changing needs.
Overview
9
9
years of professional experience
Work History
Merchandiser
Driveline
08.2022 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
Home Health Aide
Life Tree
06.2019 - 04.2021
- Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
- Monitored and reported changes in patients' health conditions, collaborating with healthcare teams to adjust care plans.
- Performed wound care and dressing changes, following strict infection control protocols to promote healing.
- Provided mobility assistance such as walking and regular exercising.
- Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
CNA
Nursing Home
11.2015 - 02.2021
- Supported mobility exercises to enhance patient physical well-being.
- Operated electronic health records system to update patient information accurately.
- Employed infection control protocols to maintain sterile environment.
- Monitored vital signs and reported significant changes to nursing staff.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Paraprofessional
Canton Public Schools
08.2015 - 07.2018
- Fostered a positive learning environment with engaging activities that encouraged student participation.
- Developed individualized learning plans for students to enhance comprehension and retention of material.
- Assisted students in understanding lessons by providing one-on-one support and clarification.
- Supported students with diverse learning needs by adapting instructional materials and techniques.
Education
No Degree - Medical Coding And Reimbursement
Bryant And Stratton College
Getzville, NY10-2025
Skills
- Reliable and punctual
- Friendly and outgoing
- Patient care
- Time management
- Hardworking
Timeline
Merchandiser
Driveline
08.2022 - Current
Home Health Aide
Life Tree
06.2019 - 04.2021
CNA
Nursing Home
11.2015 - 02.2021
Paraprofessional
Canton Public Schools
08.2015 - 07.2018
No Degree - Medical Coding And Reimbursement
Bryant And Stratton College
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