Shana Nerren
Dallas,TX
Summary
Dedicated machine operator with a strong work ethic and proven ability to enhance production efficiency at Amcor. Skilled in machinery operation and safety compliance, I excel in quality control and team collaboration, consistently meeting tight deadlines while maintaining high standards. Trained new employees, fostering a culture of safety and excellence.
Overview
11
11
years of professional experience
Work History
Machine Operator
Amcor
2023.08 - 2025.09
- Operated machinery safely and efficiently to meet production goals.
- Conducted routine inspections to ensure equipment functionality and safety compliance.
- Assisted in maintaining cleanliness and organization of work area to promote efficiency.
- Collaborated with team members to streamline production processes and reduce downtime.
- Followed standard operating procedures for machine operation and maintenance tasks.
- Participated in training sessions on safety protocols and equipment handling procedures.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Assistant Front of House Manager
Tom Thumb Food Stores
2015.01 - 2021.07
- Collaborated with front of house team to enhance customer service experience and operational efficiency.
- Assisted in training new staff on restaurant policies, procedures, and customer interaction techniques.
- Monitored inventory levels and coordinated supply orders to ensure uninterrupted service operations.
- Implemented feedback systems to gather guest insights, improving service quality and satisfaction rates.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
- Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.
- Enhanced guest satisfaction by efficiently managing reservations and addressing customer inquiries.
- Conducted regular performance reviews for front-of-house staff, fostering professional growth within the team.
- Resolved customer complaints promptly, maintaining positive relationships with patrons.
- Streamlined front desk operations for improved efficiency and customer service.
- Managed inventory and ordered supplies, optimizing stock levels for day-to-day operations.
Education
GED -
Chester County High School
Henderson, TN05.2000
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Workplace safety
- Teamwork and collaboration
- Problem-solving
- Machinery operations
- Computer skills
- Assembly and production
- Equipment operation
- Power and hand tools
- Safety compliance
- Heavy lifting
- Machine maintenance
- Quality control
- Forklift and pallet jack operation
- Manufacturing experience
- Basic math
- Quality assurance
- Shipping and labeling
- Manufacturing
- Production monitoring
- Equipment monitoring
Timeline
Machine Operator
Amcor
2023.08 - 2025.09
Assistant Front of House Manager
Tom Thumb Food Stores
2015.01 - 2021.07
GED -
Chester County High School