Shana Richardson
Fort Worth
Summary
I have experience in everything from being a associate in sales and warehouse to being management and team leader in sales and warehousing. I am familiar with pos in every aspect of I am also fluent in Spanish and I learn quickly on things that I do not know.
Overview
2025
2025
years of professional experience
Work History
Order Selector
Pepsi
- Order puller/picking
Administrator
Truvant
05.2022 - Current
- Company Overview: Haslet, TX
- I handled the paperwork for the orders and shipping labels for the warehouse
- Haslet, TX
Salesperson
Waffel House
09.2023 - 02.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
Assembly Line Worker
Ventamatic, LTD
03.2021 - 09.2021
Order Selector
Penske
10.2020 - 01.2021
- I picked orders using an electric pallet jack and a Bluetooth system at Kroger's warehouse
Education
High school diploma -
Dunbar High School
Skills
- Order Picking
- Pallet Jack
- RF Scanner
- Warehouse Experience
- Order Picker
- Packaging
- Shipping & Receiving
- Microsoft Word
- Warehouse Management
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Staff scheduling
- Food service background
- Customer loyalty
- Supervisory skills
- Team leadership
- Calm and pleasant demeanor
- Scheduling
- POS terminal operation
- Payroll administration
- Cost controls
- ServeSafe manager
Assessments
Workplace safety, Proficient, 09/01/20, Using safe practices at work
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Salesperson
Waffel House
09.2023 - 02.2025
Administrator
Truvant
05.2022 - Current
Assembly Line Worker
Ventamatic, LTD
03.2021 - 09.2021
Order Selector
Penske
10.2020 - 01.2021
High school diploma -
Dunbar High School
Order Selector
Pepsi
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