Shana Rolan
McAlester,OK
Summary
Driven Legal Assistant with experience in family law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in family law. Open to be trained in any legal field.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Wagner & Lynch LLC
10.2021 - Current
- Filed court documents and legal pleadings with various District Court systems on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced case processing time with thorough research and timely preparation of legal documents.
- Increased attorney productivity by expertly managing heavy caseloads and prioritizing tasks based on urgency.
- Created spreadsheets to track client progress and document billable hours.
Administrative Assistant
Accredited Land Brokers/World Class Ranches
06.2020 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Assisted in closing transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and inspectors.
- Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
- Streamlined property listing process for increased efficiency, utilizing MLS systems and various real estate websites.
- Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
- Kept agents informed of potential new leads by monitoring MLS updates regularly to identify new opportunities within the local market.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Creating legal documents; leases, addendums, spreadsheets and extensions.
Education
High School Diploma -
McAlester High School
McAlester, OK05.2011
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Legal Research
- Case Management
- Client Communication
- Office Administration
- Document drafting
- Notary Public
- Calendar Management
- Legal writing
Timeline
Legal Assistant
Wagner & Lynch LLC
10.2021 - Current
Administrative Assistant
Accredited Land Brokers/World Class Ranches
06.2020 - 08.2021
High School Diploma -
McAlester High School
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