Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shana Shepherd

Medford,OR

Summary

Human Resources Executive with 10+ years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.

Overview

7
7
years of professional experience

Work History

HR Manager

Croman Corp
05.2021 - Current
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
  • Managed employee disputes by employing conflict resolution techniques.
  • Guided leaders and employees on company policies, programs, benefits, and salary administration.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Managed random monthly drug testing.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruiting and interview process to identify qualified candidates.
  • Coordination and execution of open enrollment and benefits.

HR Generalist

Rogue Valley Manor
01.2019 - 08.2021
  • Reviewed and screened applicant resumes to identify qualified candidates. Conducted orientation.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Kept operations in compliance with OSHA, state and federal regulations through regular safety inspections and hazard management.

HR Director

ZCS Engineering
10.2016 - 01.2019
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

HR/Risk Management

Klamath County
  • Kept operations in compliance with OSHA, state and federal regulations through regular safety inspections and hazards management strategies.
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Advised senior managers on policy strategies for reducing liability and preventing losses.
  • Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
  • Managed employee disputes by employing conflict resolution techniques.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Supervised and mentored direct reports and developed talented HR teams.
  • Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
  • Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
  • Interpreted contact terms and coordinated solutions to resolve disputes between clients and service providers.
  • Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
  • Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
  • Worked diligently to gain the respect and trust of county employee (specifically the SO) which allowed the HR Department to effectively negotiate the union contracts.
  • Oversaw open enrollment and benefit management.
  • PERS reporting and management.
  • Annual department budget oversight.

Education

Associate of Arts - Business Information Management

Trend Business College
Medford, OR

Skills

  • Project Management
  • Risk Identification
  • Staff Training
  • Emergency Situations
  • Risk Prevention
  • Compliance Risk Management
  • Human Resources Department Processes
  • Staff Management
  • Audit Inspections
  • Occupational Health and Safety
  • Investigative Oversight
  • Human Resource Information System (HRIS)
  • Safety Violations
  • Employee Timesheet Processing
  • Employee Evaluation

Timeline

HR Manager

Croman Corp
05.2021 - Current

HR Generalist

Rogue Valley Manor
01.2019 - 08.2021

HR Director

ZCS Engineering
10.2016 - 01.2019

HR/Risk Management

Klamath County

Associate of Arts - Business Information Management

Trend Business College

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