Shana Smith
La Salle,USA
Summary
Driven and highly organized Executive Assistant with 10+ years of experience assisting different levels of high-achieving executives. Proven track record of maintaining and protecting confidential data in high-stakes environments. While, successfully managing high-volume workloads within rapidly changing environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Assistant -VP Finance Roofing, GM Lumber
Owens Corning
04.2022 - Current
- Managed 3 executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Handled logistics, catering, agendas and travel arrangements meeting and event planning for Leadership team and senior management twice a quarter.
- Processed travel expenses and reimbursements for executive team and senior management.
Administrative Specialist -Tax and Assurance Dept.
GBQ Partners
02.2022 - 04.2022
- Processing tax returns by mail and email.
- Answered high volume of phones and made appointments for tax services.
- Greeting clients daily and prepped them for their meeting.
- Organized weekly breakfasts and lunches for accountants during busy season.
Administrative Assistant -VP Finance, CAO, and CIO
La-Z-Boy Incorporated
07.2015 - 06.2020
- General administrative duties.
- Supported Human Resources with scheduling on-boarding meetings.
- Made travel arrangements and completed expense reports through Concur.
- Coordinated and administered annual events both off and onsite.
- Partnered with the culture club to plan all company events.
- Became active leadership team member for company Health Engagement program.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained inventory of office supplies and placed orders.
- Increased company growth through collaboration within the Executive administrative group.
Logistics Coordinator – Small Parcel, Export and Foreign to Foreign
La-Z-Boy Incorporated
08.2011 - 07.2015
- Managed International Export and Import freight quotes.
- Managed the corporate 3rd party Parcel account
- Managed invoicing with 3rd party Freight audit and pay company
- Managed the carrier scorecard files with monthly reporting
- Created a claims process for corporate Parcel account
- Managed Carrier Contracts and Insurance certificates
- Created reports to monitor freight pay and carrier aging
- Tracked orders and notified customers of status or potential delays.
- Oracle ERP Experience
Administrative Assistant-Accounting and Purchasing Assistant
Ace Packaging Systems
08.2006 - 10.2008
- Administrative Assistant to the General Manager
- Maintained calendars, answered phone, scheduled meetings, and made travel arrangements
- Assisted with setting up presentations
- Analyzed reports for content and accuracy
- Obtained vendor confidentiality
- Answered multi-line phone system, routing calls, delivered messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Conducted research, identifying pricing errors and enforced correction.
Education
Bachelor of Business Administration Degree -
Siena Heights University
Adrian, MI12.2021
Associate of Applied Science Degree -
Monroe County Community College
Monroe, MI12.2011
Skills
- Calendar management
- Email management
- Meeting planning
- Travel and Event planning
- Expense reporting
- Executive support
- Professional and mature
- Resourceful
- Self-starter
- Accounting
Qualifications Summary
- Highly motivated professional with over 10 years of experience managing business office functions and providing excellent support to executives.
- Ability to handle multiple assignments concurrently using excellent time management.
- High level of attention to detail.
- Ability to analyze various reports and contracts.
- Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Certified World Class Assistant Designation from Office Dynamics International, awarded in 2018.
Certification
Designation from Office Dynamics International - Certified World Class Assistant (CWCA), award in 2018
Timeline
Executive Assistant -VP Finance Roofing, GM Lumber
Owens Corning
04.2022 - Current
Administrative Specialist -Tax and Assurance Dept.
GBQ Partners
02.2022 - 04.2022
Administrative Assistant -VP Finance, CAO, and CIO
La-Z-Boy Incorporated
07.2015 - 06.2020
Logistics Coordinator – Small Parcel, Export and Foreign to Foreign
La-Z-Boy Incorporated
08.2011 - 07.2015
Administrative Assistant-Accounting and Purchasing Assistant
Ace Packaging Systems
08.2006 - 10.2008
Designation from Office Dynamics International - Certified World Class Assistant (CWCA), award in 2018
Bachelor of Business Administration Degree -
Siena Heights University
Associate of Applied Science Degree -
Monroe County Community College
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