Shana Stevens
Claremont
Summary
Passionate about animal health and wellness. Professional in handling basic needs, care and maintaining high standards of cleanliness and professionalism. Consistently recognized for building strong relationships with clients, leading to repeat business and positive reviews.
Diligent and hardworking professional dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise and basic care.
Overview
8
8
years of professional experience
Work History
Dog groomer and kennel attendant
Complete Canine
Plainfield
05.2018 - 05.2026
- Groomed various dog breeds using clippers, scissors, and bathing tools.
- Maintained cleanliness and organization in grooming stations and supply areas.
- Communicated with pet owners to understand grooming needs and preferences.
- Answered phones and made boarding and daycare reservations and updated customer information and updated dog's vaccines in the computer.
- Safely cleaned and disinfected dog kennels.
- Gave medication and insulin shots, if needed.
- Fed and gave fresh water to the kennel dogs.
- Made sure all dogs got plenty of exercise, walks and outdoor and playtime.
- Socialized numerous different breeds to have safe playtime with eachother.
- Helped the previous owner teach obedience classes twice a week for 4 years.
- If a dog was injured or in distress I took the necessary steps to get them medical attention.
- I've learned to multitask jumping between grooming, taking care of clients and taking care of the kennel dogs.
Education
Stevens High School
Claremont , NHSkills
- Dog grooming
- Customer communication
- Kennel sanitation
- Vaccination record management
- Pet care coordination
- Appointment scheduling
- Attention to detail
- Problem solving
- Time management
- Team collaboration
- Critical thinking
- Empathy in service
- Customer service
- Continuous learning experience
- Pet waste removal
- Hand-eye coordination
- Facility policies and procedures
- Verbal and written communication
- Sanitation practices
- Price negotiation
- Safe nail trimming
- Stress reduction techniques
- Patience and empathy
- Record keeping
- Relationship building
- Professionalism and ethics
- Reliability and punctuality
- Safety precautions and measures
- Animal handling
- Teamwork
- Decision-making
- Multitasking
Timeline
Dog groomer and kennel attendant
Complete Canine
05.2018 - 05.2026
Stevens High School