Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
ADDITIONAL EXPERIENCE
Hi, I’m

Shana Timmer

Raleigh,NC
Judge a man by his questions rather than his answers.
Voltaire

Summary

Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.

Overview

14
years of professional experience
1
Certificate

Work History

Confidential

Project Manager
11.2011 - Current

Job overview

  • Spearheaded comprehensive property audits across 30+ multifamily communities by meticulously reviewing maintenance records, lease files, and compliance documentation; utilized advanced reporting tools to identify and address recurring issues, reducing operational discrepancies by 25% and significantly improving property readiness scores portfolio-wide.
  • Implemented a streamlined digital inspection protocol using mobile audit tools and cloud-based reporting systems, enabling real-time visibility into unit conditions and maintenance timelines; this enhanced transparency accelerated turnaround times by 30% and boosted resident satisfaction scores in post-inspection surveys.
  • Collaborated cross-functionally with property managers, maintenance teams, and regional leadership to develop and standardize QA checklists aligned with HUD and Fair Housing guidelines; proactively identified training gaps and delivered corrective feedback, resulting in a 40% decrease in compliance violations during quarterly audits.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

CIS | Premier | Progressive | Panco

Property Management
08.2016 - 11.2022

Job overview

  • Optimized daily operations for a multi-site portfolio of 500+ units, overseeing leasing, maintenance coordination, and vendor management; implemented performance dashboards and weekly KPI reviews, which improved rent collection rates by 15% and increased occupancy rates by 15%.
  • Led a high-performing leasing team by creating targeted sales strategies, providing ongoing coaching, and introducing competitive market analysis reports; efforts contributed to maintaining an 80%+ sales closing rate, earning recognition from executive leadership and consistently exceeding occupancy targets.
  • Revamped community engagement and resident retention programs across underperforming properties, hosting events, surveying tenant satisfaction, and addressing service gaps; initiatives resulted in a 20% increase in lease renewals and stronger online reputation metrics across platforms like Rent Cafe.

Meridian Health (Shore Medical)

PCT | Phlebotomist Lead
01.2014 - 11.2016

Job overview

  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by 80% by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
  • Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks with minimal variances from the original expectations.
  • Conducted quality control checks on equipment, ensuring proper functioning and consistent results.

Education

MSU
Baltimore, MD

English Pre-Law Minor B.A from English Language And Literature
05.2008

University Overview

  • Awarded Zora Neale Hurston Award
  • President of The English Society
  • Elected Editor of Newspaper (Politics)

Skills

  • Stakeholder Management
  • Risk Management
  • Relationship Building
  • Communication
  • Leadership
  • Waterfall
  • Agile
  • Scrum
  • Asana
  • Financial Analysis
  • Budgeting
  • Project management
  • Project planning

Certification

  • Yale University, Financial Markets | Awarded March 2025
  • PMI Institute (PMP Verified Experience) | Verified March 2025
  • Google Project Management Certification | Received February 2025



Timeline

Property Management

CIS | Premier | Progressive | Panco
08.2016 - 11.2022

PCT | Phlebotomist Lead

Meridian Health (Shore Medical)
01.2014 - 11.2016

Project Manager

Confidential
11.2011 - Current

MSU

English Pre-Law Minor B.A from English Language And Literature
Availability
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ADDITIONAL EXPERIENCE

  • State Licensed Health Administrator | The State of New Jersey
  • State Licensed Realtor | NJ

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Shana Timmer