Highly enthusiastic customer service representative with 7+ years client interface experience in fast-paced environments. Solid team player with great positive attitude.
Greet customers entering The Clinic to ascertain what each customer wants or needs.Work as a team member to relay informative messages and assist patients with inquiries about their medical chart and payments on their account.Schedule appointments and procedures for Twenty-Two MD's and Three ARNP's. I Maintain an average of incoming calls from 120-180 a day with a high level of respect and courtesy.
Greet customers entering The Clinic to ascertain what each customer wants or needs.Work as a team member to relay informative messages and assist patients with inquiries about their medical chart and payments on their account.Schedule appointments and procedures for Twenty-Two MD's and Three ARNP's. I Maintain an average of incoming calls from 120-180 a day with a high level of respect and courtesy.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Responsible for ringing up customers in timely manner and guaranteeing high level of customer service.Organized store merchandise racks by size, style and color to promote visually appealing environment.Logged daily shipped and received orders.Helped coordinate store fashion events under strict deadlines.Trained new employees by providing knowledge of specific store tasks and policies.Designed and suggested new display idea for merchandise, resulting in improved customer view/accessibility and leading to increased sales. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.