Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanae Marshall

Newark,NJ

Summary

Highly accomplished Family Nutrition Science Professional with a solid experience in Public Health, seeking an opportunity to apply comprehensive knowledge in epidemiology, health promotion, and policy analysis. Eager to contribute expertise in designing and implementing impactful public health initiatives aimed at improving community well-being. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Successful at presenting talks, writing reports and developing roadmaps to deal with diverse public health issues. Good researcher, consensus builder and conflict manager. Proficient in resource utilization, policy and program reviews.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Case Manager, Supportive Services for Veteran Families

CATHOLIC CHARITIES ARCHDIOCESE OF NEWARK
11.2022 - Current
  • Designs, develops housing stability plans for over 50 veterans and their families
  • Researched best practices and developed strategies to improve program outcomes.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.
  • Collaborated with community members to develop and implement service initiatives.
  • Develops and delivers all required analysis, reporting and presentation materials for a $150,000 grant
  • Facilitates diverse internal and external networks, as appropriate, for data gathering and best practice identification
  • Leverages internal and external networking to drive optimal initiative results and knowledge/best practice.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.

Site Director, After School Program

APOLLO AFTER SCHOOL
04.2022 - 11.2022
  • Overseeing the daily operations, coordinating staff, and ensuring a safe, engaging environment for students
  • Manage program logistics, such as schedules and activities, while fostering positive relationships with parents and community partners
  • Strive to create a supportive atmosphere that enhances students' social, academic, and emotional development
  • Own the creative calendar and prioritize work and resources across engagements, based on short- and long-term needs
  • Implemented student safety measures across program to minimize accidents.
  • Trained and supervised site staff.
  • Managed program budget effectively, ensuring optimal allocation of resources and the sustainability of the program.
  • Managed budgets and resources for educational programs.
  • Completed and kept records related to program and individual students for future use by other personnel.
  • Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.

Assistant Store Manager

BUFFALO WILD WINGS
01.2021 - 03.2022
  • Assures the highest level of food and service is consistently provided to our consumers
  • Involvement in planning, execution and post event recaps
  • Facilitate clear and concise communication among team members, stakeholders, senior management regarding progress, issues, and milestones
  • Assists with planning, organizing, directing, coordinating, scheduling, and delegating responsibility to the team, ensuring the goals and objectives of the operation are met on a daily basis
  • Directly supervises all front-line associates
  • Assists with recruiting, screening, hiring, and training associates
  • Maintain standards of sanitation and safety in compliance with health and safety regulations
  • Provide governance and oversight of the scheduling and resource planning process, which includes financial analysis of the training process and performance measurement.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Agent, Financial Planner

NEW YORK LIFE
11.2019 - 05.2021


  • Plan and propose ideal plan of action and necessary option unique to clients’ circumstances and insurance needs
  • Ensure book-keeping, database and client records are maintained to report progress towards monthly initiatives to stakeholders
  • Conduct targeted internal reviews to ensure ongoing compliance with training.
  • Leveraged advanced analytical tools to evaluate potential investments and construct diversified portfolios for clients.
  • Increased client satisfaction by providing personalized financial planning services and investment recommendations.
  • Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
  • Researched and evaluated potential investment products for clients.
  • Researched current economic trends and investment opportunities to stay abreast of financial markets.
  • Established and deepened existing client relationships through complex financial planning.
  • Created financial models to analyze and evaluate investment strategies.
  • Studied financial documents to identify potential areas needing improvement.
  • Educated clients on financial topics and best practices.

Math Instructor

ACHIEVEMENT FIRST, LINDEN MIDDLE SCHOOL
07.2019 - 10.2019
  • Instruct, manage, and lead a cohort of 25 scholars ages 11-14 in an academic setting
  • Plan, develop and execute lessons that reflects the curriculum, and New York State core educational standards
  • Adapt mathematics curriculum by working with small groups of students and individually to grasp a better understanding of concepts
  • Create lesson plans and formative assessments
  • Evaluate and record academic and social growth of scholars
  • Communicate and collaborate with parents by creating learning improvement plans and provide tutoring or additional support.
  • Assessed individual student progress regularly through formal exams or informal observations, adjusting instructional strategies accordingly to optimize learning outcomes.
  • Enhanced classroom engagement by utilizing interactive teaching methods such as group projects and hands-on activities.
  • Implemented differentiated instruction techniques, catering to individual student needs and promoting inclusive education.
  • Initiated communication with students to address learning concerns and offer additional guidance for independent study.
  • Maintained lesson flexibility to adapt to student progress and information retention.
  • Managed classroom behavior effectively by implementing consistent rules and consequences while maintaining rapport with students.

Math Fellow

INNOVATE EDU
08.2018 - 06.2019
  • Ensure pupils achieve learning outcome that are above average in the subject of mathematics by instructing students clear, concise and fun way, and regularly preparing lesson plans that are engaging and incorporate the curriculum
  • Regularly communicate with parents and legal guardians regarding child’s performance, track and record students’ progress reports and report card conference
  • Incorporate schools’ objectives and academic standards into my own curriculum by remaining up to date with mission and initiatives
  • Lead the effort to ensure that all training is completed within the required timeframes for internal processes or regulatory requirements.
  • Fostered a supportive learning environment where students felt comfortable asking questions and seeking assistance.
  • Implemented data-driven instruction, using assessment results to inform future teaching practices and strategies.
  • Participated in ongoing professional development opportunities, staying current on best practices in mathematics education.
  • Checked assignments, proctored tests and provided grades according to university standards.
  • Collaborated with fellow Math Fellows to develop and implement effective tutoring programs for diverse student populations.

Medical Billing & Coding

SHEEPSHEAD BAY NURSING REHABILITATION FACILITY
10.2016 - 09.2017
  • Submit billing data to the appropriate insurance provider
  • Analyze contracting requirements for suggesting revisions to the statement of work or specifications
  • Achieve maximum reimbursement for services provided.
  • Reduced errors in medication administration by diligently updating prescription information within patient charts.
  • Contributed to successful audits by maintaining accurate financial records for medical services rendered and payments received.
  • Utilized techniques for increasing data entry speed.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Used computer software to store and retrieve data.

Recreational Assistant

SHEEPSHEAD BAY NURSING REHABILITATION FACILITY
06.2015 - 09.2016
  • Planning and organizing activity programs under the supervision of a manager
  • Setting up activity equipment such as tables, instruments, games, etc
  • Performing administrative task such as filling out paperwork and answering telephones.
  • Collaborated with team members to plan, implement, and evaluate recreational programs and special events.
  • Developed positive relationships with community organizations to promote partnerships in support of recreational programming.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Distributed publicity for programs to market programs.

Research Assistant

PENNSYLVANIA STATE UNIVERSITIES DIET ASSESSMENT CENTER
08.2012 - 05.2015
  • Maintain quality control standards to preserve the integrity of data and findings
  • Collect 24 hour recall via phone interviews, record data for investigation
  • Complete information and research from a wide variety of diversified sources for the purpose of contributing to and preparing reports and other critical communications tools
  • Analysis data using various statistical methods.
  • Collected research data through experimentation, surveys and leading focus groups.
  • Participated in lab meetings and project presentations.
  • Synthesized complex information into clear summaries for presentation purposes, making findings accessible to diverse audiences.
  • Assisted scientists by collecting and organizing laboratory data.

Education

Master of Science - Public Health

Grand Canyon University
Phoenix, AZ
12.2024

Bachelor of Arts - Nutrition

CUNY Queens College
Queens, NY
05.2018

Bachelor of Science - Nutrition Sciences

Pennsylvania State University
State College, PA
05.2015

Skills

  • Strategic competence & planning
  • Public Health Policies
  • SPSS
  • Budget Management
  • Formal and Informal case documentation
  • Finance & Marketing
  • Analytical & problem solving
  • HIPAA
  • Microsoft Office & Salesforce expertise
  • Leadership & managerial skill set
  • Diet and Nutrition
  • Nutrition knowledge
  • MEDITECH Software
  • Filing and data archiving
  • Spreadsheet Management
  • Client Records Management
  • First Aid Training
  • Needs Assessment
  • Medical chart documentation
  • Diabetes management
  • Critical Thinking
  • State regulations knowledge
  • Problem Identification
  • Adaptable to change
  • Schedule Management
  • Personal Hygiene Assistance
  • [State] Driver's License

Certification

  • PMP, 07/2022
  • Google Careers/ Coursera
  • Serve Safe, 05/2017
  • CUNY Queens College CNA, 06/2011
  • Sheepshead Bay High School Medical Billing & Coding, 06/2010
  • Sheepshead Bay High school

Timeline

Case Manager, Supportive Services for Veteran Families

CATHOLIC CHARITIES ARCHDIOCESE OF NEWARK
11.2022 - Current

Site Director, After School Program

APOLLO AFTER SCHOOL
04.2022 - 11.2022

Assistant Store Manager

BUFFALO WILD WINGS
01.2021 - 03.2022

Agent, Financial Planner

NEW YORK LIFE
11.2019 - 05.2021

Math Instructor

ACHIEVEMENT FIRST, LINDEN MIDDLE SCHOOL
07.2019 - 10.2019

Math Fellow

INNOVATE EDU
08.2018 - 06.2019

Medical Billing & Coding

SHEEPSHEAD BAY NURSING REHABILITATION FACILITY
10.2016 - 09.2017

Recreational Assistant

SHEEPSHEAD BAY NURSING REHABILITATION FACILITY
06.2015 - 09.2016

Research Assistant

PENNSYLVANIA STATE UNIVERSITIES DIET ASSESSMENT CENTER
08.2012 - 05.2015

Master of Science - Public Health

Grand Canyon University

Bachelor of Arts - Nutrition

CUNY Queens College

Bachelor of Science - Nutrition Sciences

Pennsylvania State University

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Shanae Marshall