Shanae Mitchell
Modesto,CA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Case Manager
Stanislaus County Community Services Agency
Turlock, CA
04.2024 - Current
- Conducts annual assessments to determine client eligibility for programs and services.
- Provids direct service and support by handling referrals for advocacy issues or resolving complaints.
- Monitors client progress through regular follow-ups and case reviews.
- Utilize case management software and databases for efficient information tracking.
- Maintains confidentiality and adheres to professional ethics and standards.
- Provides excellent service and attention to customers when face-to-face, or through phone conversations.
Notary, Loan Signing Agent
Independent contractor
Modesto And The Greater Central Valley, CA
02.2021 - Current
- Facilitate Loan signings. Represented several corporate clients at the table such as, First American, Chicago title, Cypress, and several other title and escrow companies this to include singing agencies and forums such as Snap Docs.
- Helped to close several types of loans ie: Refinance, Seller and Buyer loan packages.
- Ability to work in a fast paced environment
- Cultivated partnerships with individuals and firms to better promote products meeting customers' needs.
Retail Marketing Representative
Bds Solutions
Modesto, CA
02.2022 - 04.2024
- Conferred with sales and marketing teams to promote consistency in messaging and communication with business partners and customers. Relay insight from data collected to shape successful marketing campaigns.
- Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
Sales Representative/Territory Manager
Sony, PlayStation
San Mateo, CA
02.2003 - 05.2021
- Served as a Field Representative for national accounts in the Northern Central Valley of CA.
- Conducted retail sales training seminars and helped with the success of large trade shows.
- Installed, updated and repaired interactive store displays, setting mods and creating retail displays, negotiating incremental space to properly represent brand.
- Increase sales and product education with all levels of retail employees.
- Manage territory, restock, tally and maintain inventory levels
- Fostered customer relationships.
- Collect data via Word, Excell, PowerPoint, Outlook and proprietary applications
Education
Vocational Diploma - Medical Office Administration
Andon College
Modesto CA08.2000
Skills
- Sales
- Business Development
- Client Relationship
- Negotiation
- Effective Communication
- Market Research
- Collaboration
- Team Leadership
- Account Management
- Adaptability
- Business owner
- Self Starter
- Proficient in Microsoft word, and excell
- Resource management
Certification
- Certified Notary Public - Current
- Certified Loan Signing Agent - Current
References
References available upon request.
Timeline
Case Manager
Stanislaus County Community Services Agency
04.2024 - Current
Retail Marketing Representative
Bds Solutions
02.2022 - 04.2024
Notary, Loan Signing Agent
Independent contractor
02.2021 - Current
Sales Representative/Territory Manager
Sony, PlayStation
02.2003 - 05.2021
Vocational Diploma - Medical Office Administration
Andon College
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