Shanae Monger

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Evaluated patient histories, complaints, and current symptoms.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Responsibilities

• Conducts annual surveys of assigned entities to determine compliance with state and/or federal rules and/or regulations.
• Conducts surveys following protocols as defined by SOM, policies and procedures of the Agency and Division.
• Demonstrates professionalism at all times during the survey process.
• Assists in training of division staff and new surveyors
• Investigates complaints following federal and/or state protocol, policies and procedures.
• Serves as team leaders for surveys when assigned which includes assigning survey tasks, conducting entrance and exit conferences and merging and submitting reports timely.
• Conducts assigned areas of survey when acting under another team leader and submitting reports in accordance with Principles of Documentation and QA policy.
• Reviews complaints on assigned facilities, establishes priority, assigns to surveyor for investigation, reviews investigation after POC is approved and closes complaint.
• Assists field surveyor in assuring complaints are investigated timely in accordance with division/CMS policy.

• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Managed patients recovering from medical or surgical procedures.
• Monitored patient reactions after administering medications and IV therapies.

• Reviewed medical records and summarized care.
• Consulted with attorneys on malpractice, personal injury and workers compensation claims.
• Observed and reported on independent medical evaluations.
• Researched related literature regarding issues at hand.
• Conducted thorough assessments of patients'' physical, emotional, and social needs to develop tailored care plans that addressed their unique challenges.
• Evaluated the effectiveness of current nursing practices through regular audits, identifying areas for improvement and recommending changes accordingly.
• Promoted adherence to established infection control guidelines by conducting routine inspections and providing ongoing education for staff members.
• Increased awareness of available nursing services within the community, leading to higher utilization rates and improved overall health outcomes.
• Developed strong relationships with community partners to expand available resources for patients requiring specialized care or assistance.
• Collaborated with interdisciplinary teams to design evidence-based interventions aimed at improving patient health and wellness.
• Managed complex cases involving multiple healthcare providers, ensuring timely coordination of services for optimal patient outcomes.
• Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and understanding of treatment options.
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints, and current symptoms.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Implemented care plans for patient treatment after assessing physician medical regimens.

• Exhibited strong critical thinking skills in responding to emergencies such as postpartum hemorrhage or neonatal resuscitation, collaborating with the healthcare team to provide prompt interventions and stabilize patients'' conditions.
• Assisted physicians in performing various procedures such as epidurals, cesarean sections, vacuum-assisted deliveries, and forceps deliveries for optimal patient outcomes.
• Supported physicians in both planned and emergency Cesarean section procedures.
• Managed high-risk pregnancies effectively by collaborating with specialized healthcare teams to develop tailored care plans for each patient''s unique needs.
• Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
• Educated patients on postpartum care including self-care measures, infant care basics, warning signs of complications, and follow-up appointments.
• Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
• Performed vital signs checks and administered vaccinations to infants following birth.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Educated family members and caregivers on patient care instructions.