Shanae Pope
Holly Hill,FL
Summary
Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
20
20
years of professional experience
Work History
Office Secretary
Miracle Temple C O G I C
03.2004 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance..
- Received incoming mail and evaluated and distributed correspondence requiring priority attent
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Collaborated with pastoral staff to develop meaningful worship programs that enriched congregational spiritual growth.
Private Nanny
Miss Nae Care Bears
12.2015 - 08.2023
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Taught children basic life skills, manners and personal hygiene.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
Food Service Worker
Buc-ee's
02.2021 - 12.2021
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Contributed to cost control measures by monitoring portion sizes and reducing waste.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Shift Manager/Key Holder
Wendys Fast Food
08.2018 - 03.2021
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Counted registers and cleaned and secured shop at end of shift.
Shift Manager
Einstein Brothers Bagels
08.2005 - 02.2021
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
High School Diploma -
Seabreeze High School
Daytona Beach, FLSkills
- Customer relations and communications
- Office Administration
- Document retrieval
- Multi-Line Telephone Systems
- Document and File Management
- Quickbooks
- Accounting skills
Timeline
Food Service Worker
Buc-ee's
02.2021 - 12.2021
Shift Manager/Key Holder
Wendys Fast Food
08.2018 - 03.2021
Private Nanny
Miss Nae Care Bears
12.2015 - 08.2023
Shift Manager
Einstein Brothers Bagels
08.2005 - 02.2021
Office Secretary
Miracle Temple C O G I C
03.2004 - Current
High School Diploma -
Seabreeze High School
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