Shanai Hunt
Summary
Compassionate professional experienced in behavioral support, healthcare administration, case management, and client services. Communicates effectively, maintains confidentiality, and manages multiple responsibilities while delivering quality support in fast-paced environments. Currently pursuing studies in psychology, sociology, and early childhood education, with a focus on behavioral health and human services.
Overview
20
20
years of professional experience
Work History
Registered Behavior Technician (RBT)
Maxim Healthcare Services
Emeryville
04.2026 - Current
- Implemented behavior intervention and skill acquisition programs to enhance client learning under BCBA supervision
- Utilized positive reinforcement and behavior management strategies to facilitate client progress and skill acquisition
- Collaborated with families and clinical team to align client goals with developmental needs and objectives
- Provide one on one ABA therapy services for children with autism and behavioral needs
- Collect and document behavior data during therapy sessions
Front Desk Coordinator
Reproductive Science Centers of the Bay Area
San Ramon
08.2022 - 02.2026
- Coordinated front desk operations for high-volume medical office, ensuring smooth patient flow
- Scheduled appointments and organized provider calendars to optimize patient access and provider time
- Communicate with patients, families, staff, and insurance providers
- Collected payments and reconciled daily balances to maintain accurate financial records
- Collect payments and perform daily balance reconciliation
Housing Case Manager
Grace Hope
Las Vegas
06.2020 - 08.2022
- Facilitated intake, discharge, and case management services for individuals experiencing homelessness in shelter and transitional housing program, supporting 10+ clients simultaneously
- Connected clients to community resources including food assistance, clothing, healthcare services, employment programs, and transportation for appointments, enhancing overall support
- Guided residents in transitioning from shelter to transitional housing, monitoring housing stability, rent responsibilities, and independent living progress to ensure successful outcomes
- Conducted weekly wellness checks, room inspections, and compliance monitoring to maintain a safe and structured living environment
- Maintained confidential client records and supported daily shelter operations while providing compassionate support and crisis intervention
Personal Care Aide
Healthy Hands
San Ramon
09.2016 - 06.2020
- Provided personal care assistance for seniors and disabled clients
- Assisted clients with mobility, hygiene, meals, and daily living activities to enhance comfort and independence
- Monitored client conditions and reported changes to ensure timely adjustments in care plans
- Provided medication reminders and monitored vital signs to promote health and adherence
- Engaged in meaningful conversations and offered transportation support to enhance clients' social interactions.
Early Career Experience (Childcare & Education)
Various Organizations
San Ramon & Pleasanton
01.2006 - 01.2016
- Supported the care and development of infants, toddlers, and school age children within structured childcare, preschool, and after school program settings
- Supported classroom management, behavior support, learning activities, meal supervision, and daily routines to maintain a positive and engaging environment
- Facilitated social development, conflict resolution, emotional regulation, and age-appropriate activities tailored to individual student needs
- Maintained safe, organized, and hygienic classroom environments while following health, safety, and supervision guidelines
- Updated families and staff on daily progress, behavioral concerns, milestones, and overall child well-being
Education
Studies in Psychology, Sociology, and Early Childhood Education -
Diablo Valley College
Pleasant Hill, CABachelor of Accountancy -
National University College
San Diego, CAHigh School Diploma -
California High School
San Ramon, CASkills
- Behavioral intervention
- Case management
- Crisis intervention
- Patient intake
- EMR & HIPAA compliance
- Front desk administration
- Healthcare office operations
- Records management
- Client advocacy
- Community resource coordination
- Data collection & documentation
- Effective communication
- Conflict resolution
- Microsoft Office & Google Docs
- QuickBooks, ADP & Yardi
Awards And Acknowledgements
- CPR / First Aid
- Certification RBT Training
- HIPAA Training
- Mandated Reporter Training
- Child Development Permits
- Home Health Aide (HHA) Certificate
- CNA
- Payroll or QuickBooks Certification
- Fair Housing Certification
- Trauma-Informed Care
- Behavioral Intervention Training
- Diversity, Equity & Inclusion Training
- Data Privacy or Confidentiality Training
Timeline
Registered Behavior Technician (RBT)
Maxim Healthcare Services
04.2026 - Current
Front Desk Coordinator
Reproductive Science Centers of the Bay Area
08.2022 - 02.2026
Housing Case Manager
Grace Hope
06.2020 - 08.2022
Personal Care Aide
Healthy Hands
09.2016 - 06.2020
Early Career Experience (Childcare & Education)
Various Organizations
01.2006 - 01.2016
Studies in Psychology, Sociology, and Early Childhood Education -
Diablo Valley College
Bachelor of Accountancy -
National University College
High School Diploma -
California High School