Shanaja Stroman
Richland County EMS
Columbia,SC
1
Certification
13
years of professional experience
Resourceful Transportation Coordinator specializing in rail operations. Delivered high productivity through effective crew management, operational safety prioritization, and regulatory compliance adherence. Enhanced operational performance and customer satisfaction by fostering transparent communication, direct leadership, and problem-solving strategies.
Work History
Emergency Medical Technician
10 Months- Administered emergency medical care to patients in critical situations.
- Operated advanced life support equipment during patient transport.
- Collaborated with healthcare professionals to ensure seamless patient handoffs.
- Trained and mentored junior EMTs on protocols and procedures.
- Assessed patient conditions quickly to determine appropriate treatment plans.
- Maintained accurate documentation of patient care and interventions provided.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conductor
7 Years- Operated trains safely and efficiently, ensuring passenger safety and comfort during journeys. This includes providing exceptional customer service by assisting passengers with boarding and exiting, making announcements, and ensuring all federal standards are complied with, opening and closing doors. Collaborated with locomotive engineers, transportation supervision, and dispatchers to facilitate smooth operations and effective communication on assigned routes. Tracked and maintained railroad safety standards, upholding operational integrity.
- Operated trains safely and efficiently, ensuring timely arrivals at designated stations.
- Conducted regular safety inspections to maintain compliance with operational standards.
- Collaborated with dispatchers to coordinate train schedules and minimize delays.
Peace Officer
4 Years- Maintained law enforcement and public safety within the NYC homeless shelter system. Enforced laws and regulations, arrested violators, and conducted criminal investigations for incidents within shelter facilities, contributing to a safer environment for residents and staff. Ensured safety and security for shelter residents and staff while upholding highest standards of professional conduct, fostering trust and respect within the community. Maintained order, responded to emergencies, and addressed criminal activities within shelter system, demonstrating commitment to public safety and empathy for vulnerable individuals.
- Enforced safety regulations to maintain secure environments for clients and staff.
- Conducted regular inspections to identify potential hazards and ensure compliance with safety standards.
- Collaborated with social workers to address client needs and facilitate access to essential services.
Education
High School Diploma
- Early Childhood Education
Skills
Patient assessment
First aid certification
Data Analysis
Strong Analytical Skills
Critical decision-making skills
Emergency response
Team Leadership
Mentoring & Motivation
Resource Management
Group Presentations
Certification
- Certified Conductor from New York City Transit Authority
- Operations Life Saver Instructor
- Certified In Signs and Symptoms of Drug and Alcohol
- [NREMT License -
- EMT - Emergency Medical Technician
Timeline
Emergency Medical Technician
Richland County EMS
10.2025 - CurrentRead More
Conductor
New York City Transit Authority
09.2018 - 09.2025Read More
Peace Officer
New York City Department of Homeless Services
01.2014 - 01.2018Read More
Borough of Manhattan Community College
from Early Childhood Education
Read More
Washington Irving High School
High School Diploma
Read More
COMMUNITY SERVICE
Team Captain for the American Heart Association, Habitat for Humanity Project, Big Brother and Big Sister Program Volunteer
Leadership Training
- Successfully completed the John Maxwell “Leadership Academy”
- Completed the Stephen Covey Training for “Successful Leadership”
- Successfully completed New York City Transit Authority computer-based trainings for “Future Leaders”