Shanaka Kalubowila
Allentown,PA
Summary
A focused individual who takes pride in being resourceful and confident in working beyond expected standards. Having relevant academic qualifications coupled with over ten years of work experience, I am looking for exciting opportunities in Business Analysis/Product/Project management domains. My aspiration is to be a recognized professional in Product & Project management domains and contribute to the industry with positive energy.
Overview
12
12
years of professional experience
Work History
Project Manager (AVP)
HSBC
05.2022 - 06.2023
- Performed PM tasks to design a new product "Market data Service" which integrated external vendor data such as Bloomberg, Yield Book etc. into HSBC systems Via APIs and Google Cloud/Big Query. Followed Agile delivery.
- Coordinated with cross-functional teams such as Vendors, Developers, BAs, Testers, to resolve project issues and mitigate risks while making prioritizations.
- Planned, designed, and scheduled delivery phases by defining MVPs.
- Provided project status updates to stakeholders.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Monitored project progress, identified risks, areas of improvement and took corrective actions as needed.
- Engaged with senior leaders to support the sustainability and growth of the team.
- Managed a team of Business Analysts. Conducted performance evaluations and mentored individuals on career progression.
- Handled recruitment and resource planning based on project needs.
- Worked alongside other program/project mangers to evaluate overall program progress.
Lead Business Analyst (AVP)
HSBC
02.2021 - 04.2022
- Led a group of business analysts for a new product development to integrate external/internal financial securities data into Data Mesh platform via Google cloud. Then designed solutions to re distribute same data as a bespoke regulatory data solution for Asian insurance clients using APIs.
- Led business analysis tasks for a regulatory data reporting platform.
- Prepared user stories, functional requirement specifications, test cases for client onboarding projects. Used Confluence, SharePoint & Jira to store and trace documents.
- Worked one-on-one with clients to understand requirement specifications and then to define project scope and objectives.
- Exercised critical thinking to design system solutions for complex user requirements and to overcome business challenges.
- Ensured accurate definition of SoW with comprehensive assumptions/limitations to mitigate scope creep and change requests.
- Handled recruitments, mentored and provided trainings for Business Analysts.
- Worked alongside PMs, Tech leads, BAs, QA in daily scrum activities and other agile ceremonies and involved in decision making process.
- Used SQL queries to extract and analyze data from multiple sources.
- Guided teams and established documentation framework to support Agile methodologies.
- Supported leadership team with analysis, and business presentations to inform project/team performance.
- Managed team performance by implementing measurable metrics to track task delivery.
- Worked with leadership team, establishing robust talent pool with focus on people and continuous improvement.
- Created data models to support decision-making processes and implemented data governance policies and procedures.
Senior Business Analyst
HSBC
02.2017 - 01.2021
- Performed business analysis and UAT tasks to deliver Solvency II Regulatory solutions for multiple EU based insurance clients. Exposure on direct client/Ops interaction, hands on solution designing/documentation, testing related to Markit EDM Platform and SQL.
- Assisted fund admin departments and accounting and valuation operation staff to improve client satisfaction by designing system enhancements.
- Used SQL queries to extract and analyze data from multiple sources.
- Performed gap analysis to identify areas of improvement.
- Conducted BPR studies to understand required solution designs and documented process gaps using ‘AS-IS’, ‘TO-BE’ and ‘Fishbone’ analysis methods.
- Performed requirement gathering, elicitation, documentation (inclusive of Lo-Fi prototyping & process diagrams), UI desining & verification.
- Conducted product demonstrations and sessions on knowledge transfer/ clarifications/ user story grooming/ trainings/ prioritizations.
- Was the central point of coordination for business/functional requirements and for the solution until sign off.
- Worked with Tech Leads, design authorities for solution designing & governance of requirement validations across multiple programs.
- Performed production support to address production issues.
Business Analyst
HSBC
06.2015 - 02.2017
- Performed business analysis and UAT tasks for a solution development to onboard an Australian based Insurance Company into HSBC via Markit EDM to support daily portfolio (accounting and valuation) data.
- Conducted interviews with business users to study processes and user requirements.
- Prepared user stories, business requirement and functional requirement specifications.
- Documented data mapping, transformation, validation and publishing logics.
- Performed data modelling for platform.
- Used SQL to query large datasets to analyze data.
- Provided technical support for troubleshooting analytics and reporting issues.
- Performed gap analysis to identify areas of improvement and then suggested solutions.
Business Solutions Specialist
ZILLIONe Business Solutions (Pvt.) Ltd
04.2015 - 06.2015
- Performed Pre-sale activities, preparation of project estimations, & client management.
- Led junior members of the team on software product implementation.
- Performed initial requirement gathering interviews and proposed pre defined/be spoke system solutions.
- Developed diagrams to describe and lay out logical operational steps.
Business Solutions Executive
ZILLIONe Business Solutions (Pvt.) Ltd
07.2013 - 04.2015
- Performed project management, implementation & support activities of HRM system implementations in Maldives for Government Institutes and Resorts.
- Conducted implementation of Sage 300 ERP & Auto Simply Manufacturing module at client locations.
- Implementation of NetSuite cloud ERP for the first time in Sri Lanka at WSO2 Inc.
- Worked closely with sales team on understanding customer requirements, promoting software solutions.
- Helped customers improve results by recommending changes focused on lowering costs, increasing production and adding new functionality.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Configured and modified product systems to meet customer-specific needs.
- Organized demonstrations and trial installations of equipment to promote products.
- Prepared system specification documents, process flows and data flow diagrams to outline solutions.
Associate Business Analyst
SiliconEDGE Inspirations, Sri Lanka
07.2011 - 12.2011
- Performed documentation tasks to developed a consumer oriented shopping website.
- Performed requirement gathering and elicitation sessions.
Education
MBA - Business Administration
University of West London
12.2016
Bachelor of Science - Business With Information Technology
Staffordshire University
05.2013
Diploma - Information And Communications Technology
Asia Pacific Institute of Information Technology
01.2011
Certificate in University Foundation Program - Information Technology, Mathematics, Language
Asia Pacific Institute of Information Technology
03.2010
Skills
- Product Development
- Project & Workflow Planning
- Critical Thinking & Complex Problem-Solving
- Business Process Mapping
- Solution Design Construction
- Effective Communication
- Negotiation and Collaboration
- Leadership Skills
- Presentation Skills
- Performance Evaluations & Staff Training
- Microsoft Excel, PowerPoint, Word, Visio
- MS Project, Jira, Confluence, Clarity
- SQL, Big Query, PostgreSql, GCP, SharePoint
- Quality Center, Beyond Compare, Zephyr
Accomplishments
- Multiple years of “Role Model Behavior” and “Top Performer” ratings. [HSBC]
- Awarded the “Senior Business Analyst of 2H 2017” in MSS [HSBC]
- Awarded with Management Award for Business Analysis [HSBC]
- Appointed to lead the logical Data modeling element of FDP [HSBC]
- Achieved the First Lions Badge from HSBC Lions program [HSBC]
Timeline
Project Manager (AVP)
HSBC
05.2022 - 06.2023
Lead Business Analyst (AVP)
HSBC
02.2021 - 04.2022
Senior Business Analyst
HSBC
02.2017 - 01.2021
Business Analyst
HSBC
06.2015 - 02.2017
Business Solutions Specialist
ZILLIONe Business Solutions (Pvt.) Ltd
04.2015 - 06.2015
Business Solutions Executive
ZILLIONe Business Solutions (Pvt.) Ltd
07.2013 - 04.2015
Associate Business Analyst
SiliconEDGE Inspirations, Sri Lanka
07.2011 - 12.2011
MBA - Business Administration
University of West London
Bachelor of Science - Business With Information Technology
Staffordshire University
Diploma - Information And Communications Technology
Asia Pacific Institute of Information Technology
Certificate in University Foundation Program - Information Technology, Mathematics, Language
Asia Pacific Institute of Information Technology
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