Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shana Porter

Sales Executive
Belton,TX

Summary

Dedicated New Home Sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the builders brand.

Overview

15
15
years of professional experience

Work History

Senior Sales Executive

DR Horton
Georgetown, TX
10.2016 - Current
  • Greet and qualify visitors, demonstrate models/homes/home sites, Overcome sales objections; close sale.
  • Document transactions and Track progress of loan, options and construction
  • Respond to customer requests for information
  • Document any cancellations, Maintenance of all lot files/sales files
  • Monitor models and sales office for appropriate disclosures, supplies, repairs, etc.
  • Conduct all business professionally and ethically to serve potential buyers and increase goodwill and profit.
  • Develops and maintains good rapport with prospective customers, realtors, and team members
  • Execute policies to ensure compliance with quality standards
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Managed digital marketing initiatives in accordance with consumer targets and needs
  • Prospected leads, scheduled meetings and converted targets into customers.
  • Earned Customer Satisfaction award for maintaining 97.5% customer satisfaction ratings.

Field Sales Trainer

DR. Horton
Bryan, College Station, Texas
10.2016 - 02.2022
  • Effectively delivered sales training curriculum and provided individuals coaching to sales personnel as well as sales training support to sales management
  • Produce results-driven and skilled sales organization, while providing direct influence of professional development of Sales team.
  • Taught effectively 14 levels of sales training curriculum, including but not limited to, in depth knowledge of Company's mission and values, prospecting strategy, workforce optimization products and services, business performance solutions, sales philosophies, sales operations policies and procedures, competitive differentiators, financial analysis, and closing and negotiation skills
  • Aligns training activities with Company's goals and objectives to ensure achievement of Junior Sales to DR Horton Sales Executives
  • Provides direct support and motivation through development and implementation of individual coaching plans, which may include telephone calls, attending sales calls and/or traveling to field sales offices to conduct training onsite, Monitors and reports on effectiveness of training programs and knowledge transfer
  • Makes recommendations for improving sales efficiency and effectiveness through refinement of training programs, content and/or methods and development and implementation of new approaches and techniques
  • Managed recruitment, training and development for highly effective sales team.

Senior Sales Executive

Stylecraft Builders
10.2012 - 10.2016
  • Engage visitors, establishing relationships and determining their home buying needs
  • Manage leads, sell, process and close homes in accordance with company business plans
  • Develop creative marketing plans with mentor/manager to develop strong lead pull
  • Assist new home buyers through models, and inventory homes answering questions and providing information about community and discussing home features.
  • Provide timely and consistent follow-through with customers from initial contact; purchase and financing process, through all closing and post-closing activities
  • Maintained accurate records of all communications during this process
  • Schedule appointments with leads
  • Demonstrated products and features to customers, answered questions and overcame objections.

Education

Some College (No Degree) - General Studies

Central Texas College
Killeen, TX

Skills

  • Honesty and Integrity
  • Time Management Skills
  • Sales Pipeline Management
  • Negotiation Management
  • Purchase Agreement Writing
  • Effective Customer Communication
  • Construction Processes
  • Home Tours
  • Sales Dedication
  • Social Media Networking
  • Adaptability and Flexibility

Accomplishments

  • Assisted in opening DR. Horton's Brazos Valley division.
  • Mentored a sales training program for a team of six helping them advance to full sales agent from a junior sales position.
  • Fostered 10 community starts, 4 close outs and worked in eight different markets.
  • Sold 450 Units and $85,422,636 in five years.
  • Completed Jeff Shores 4:2 Formula On Sales Training and Trained over five years with Myers Barnes.

Timeline

Senior Sales Executive

DR Horton
10.2016 - Current

Field Sales Trainer

DR. Horton
10.2016 - 02.2022

Senior Sales Executive

Stylecraft Builders
10.2012 - 10.2016

Some College (No Degree) - General Studies

Central Texas College

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Shana PorterSales Executive