Shanara Grace-Elliott
Chino ,CA
Summary
Seasoned Human Resources Administrator with strong background in employee relations, benefits administration, and recruitment. Able to develop and implement HR strategies aligning with organizational goals. Strengths include communication skills, problem-solving ability, and leadership qualities. Contributed significantly to enhancing company culture and improving employee satisfaction in previous roles.
Overview
23
23
years of professional experience
Work History
Sr. Operations Admin
FedEx
Diamond Bar, CA
10.2020 - Current
- Implemented quality control tools and methodologies to enhance product quality and reduce defects.
- Trained employees in proper equipment use and product testing procedures.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Collaborated with cross-functional teams across the organization to ensure adherence to quality objectives.
- Maintained accurate records of quality reports, statistical reviews, and relevant documentation.
- Identified and troubleshot equipment problems.
Human Resources Administrator
Pacific Clinics
Santa Fe Springs, CA
12.2008 - 04.2016
- Developed employee orientation and training programs for new hires.
- Initialized background checks for potential new hires.
- Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
- Explained human resources policies and procedures to employees.
- Researched best practices for human resource functions and recommended changes accordingly.
- Handled confidential information with discretion and sensitivity.
- Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts.
Human Resources Administrator
Davenport Building Maintenace
Lake Elsinore, CA
09.2001 - 12.2008
- Coordinated training and development programs to enhance employee skills and career growth.
- Hired employees and processed hiring-related paperwork.
- Conducted exit interviews to determine reasons for employee departures.
- Leveraged internal HR databases to organize and maintain personnel records, enter employee data, and update previous data.
- Addressed harassment allegations, work complaints or other employee concerns.
- Managed compliance with labor laws and regulations, reducing risk of legal challenges.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Monitored employee performance evaluation processes, ensuring timely completion and feedback delivery.
- Completed reports and employment forms.
Education
Associate of Science - Human Resources Management
Fullerton College
Fullerton, CA08-2007
Skills
- Operational excellence
- Workforce planning
- Document management
- Incident response
- Employment and labor laws
- HR recordkeeping
- Background checks
- New hire orientation
- Staffing and recruitment
- Online position posting
- Employee relations
Accomplishments
- Zulu Bravo award for commitment to doing good September 2024
Timeline
Sr. Operations Admin
FedEx
10.2020 - Current
Human Resources Administrator
Pacific Clinics
12.2008 - 04.2016
Human Resources Administrator
Davenport Building Maintenace
09.2001 - 12.2008
Associate of Science - Human Resources Management
Fullerton College
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