Shanara Grace-Elliott
Chino,CA
Summary
Dynamic HR professional with extensive experience at FedEx Ground, excelling in employee onboarding and conflict resolution. Proven track record in enhancing recruitment strategies and implementing HRIS updates. Skilled in data accuracy and effective communication, fostering a collaborative work environment that drives performance and engagement.
Overview
21
21
years of professional experience
Work History
Sr. Human Resources Admin
FedEx Ground
Arcadia, California
10.2020 - Current
- Managed employee onboarding and orientation processes for new hires.
- Coordinated employee benefits administration and enrollment activities to ensure compliance and employee awareness.
- Collaborated with management to refine recruitment strategies and talent acquisition efforts.
- Developed training materials to improve employee performance and engagement outcomes.
- Facilitated conflict resolution sessions to effectively resolve workplace issues and promote a positive work environment.
- Implemented HRIS updates to streamline personnel record management.
- Managed records management tasks including maintenance, destruction, and inventory.
- Reviewed and researched data to ensure accuracy in various systems.
- Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer.
- Provides clerical support to various management and operational functions, including photocopying, filing, faxing, emailing and answering telephone.
Human Resources
Brown and Streza Law Offices LLC
04.2014 - 10.2016
- Conducted background checks to ensure candidate eligibility for positions, contributing to a thorough recruitment process.
- Drafted offer letters to formally communicate job offers and expectations to selected candidates.
- Drafted correspondence to facilitate clear communication between candidates and the organization.
- Answering and directing phone calls
- Scanning, sorting and filing documents
- Prepared estate documents binder.
Human Resources Admin
Pacific Clinics
12.2004 - 04.2014
- Recruit, screen and interview job applicants
- Oversaw employee relations processes to address concerns and enhance workplace culture.
- Resolved employee relations issues to support a positive work environment.
- Fostered a safe work environment through proactive safety initiatives.
Skills
- Microsoft Office
- Employee onboarding
- HRIS management
- Recruitment coordination
- Conflict resolution
- Employee relations
- Compliance management
- Data entry accuracy
- Performance evaluation
- Training development
- Problem solving
- Effective communication
- Web-based applications
- Data entry
- Phone skills
- Following detailed instructions
- HR administration knowledge
- Customer service
- Verbal communication
- Written communication
- Time management
- Multi-tasking
- Attention to detail
- Analytical skills
- Reviewing
Timeline
Sr. Human Resources Admin
FedEx Ground
10.2020 - Current
Human Resources
Brown and Streza Law Offices LLC
04.2014 - 10.2016
Human Resources Admin
Pacific Clinics
12.2004 - 04.2014