Shanari Morris

• Assisted in onboarding new employees by preparing necessary documentation and providing orientation support, ensuring a seamless transition into the company culture.
• Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.
• Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
• Enhanced team collaboration through proficient coordination of virtual meetings and conference calls across various time zones.

• I am expected to be a trustworthy individual with exceptional problem-solving abilities and the critical capacity to remain calm in stressful situations while providing excellent customer service
• I'm also in charge of picking up food or grocery orders and ensuring that they arrive at their intended location in a timely manner

As a Customer Service Representative for HSN, I provided exceptional support to clients through multiple channels.

Responsibilities:

• Handled an average of 50 customer inquiries per day via phone and email.
• Resolved product-related issues, resulting in a 90% customer satisfaction rate.
• Documented customer interactions and feedback to improve service processes.

• As a Hooters Girl, my responsibilities included welcoming guests, taking food and drink orders, delivering food and drinks, and making sure every guest has a positive and memorable experience
• I was also responsible for marketing, advertising, and selling merchandise
• I was a certified trainer, meaning I could go to any Hooters location to train, and was responsible for making sure everything ran smoothly during the shift

• My responsibilities included listening to and resolving customer service issues about services, products, or employees, assisting staff with tough or confusing tasks, and promoting sales to guarantee that objectives were fulfilled
• In addition, ensuring that inventory is stocked, reorder when inventories fall below predetermined levels, and coordinate sales promotion activities such as merchandise displays and advertising material

• Every day was a new job assignment
• You had to be quick on your feet and think on your feet whether you were working the front desk, concession stands, birthday parties, or guarding the trampolines/floor
• I handled money, worked with time, used a computer, and dealt with items while working at the front desk
• From accepting orders to running the cash register, the concession stand was busy
• Working with customers who were throwing a party to ensure that it was the finest yet
• Working on the trampoline's floor, you're constantly on the lookout for people who are obeying the regulations and jumping safely in order to have a good time
• We looked after the customers to ensure that they had the finest time possible at Urban Air

• Ensures that preparation (portion control), temperature, packaging, appearance, presentation, taste, and service of all menu items meet operational standards by performing all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop and Drive-Thru) as needed and depending on store volume during a shift