Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shana Smith

Harrisonburg,Virginia

Summary

A compassionate, highly motivated, and accomplished registered nurse manager with 12 years' experience of optimizing patient care delivery through effective staff leadership and adherence to quality standards. Adept at managing complex clinical situations while fostering positive team dynamics and achieving measurable outcomes. A strong history of leading high performance nursing teams to deliver empathic and compassionate care to patients. Well-versed in evaluating staff performance and conducting education programs. Strong communicator and skilled nurse educator with top skills in problem-solving and conflict management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Nurse Manager: RNCB

Western State Hospital
Staunton, USA
11.2023 - Current
  • Ensure a safe and secure environment for patients and staff while dealing with forensic patients.
  • Conduct psychiatric assessments and evaluations while using standardized assessment tools to monitor patient progress. Develop, implement, monitor, and evaluate treatment plans.
  • Administer prescribed medications and treatments in accordance with approved nursing protocols.
  • Demonstrating critical thinking to solve problems, such as staffing issues and how to make the most of available materials.
  • Provided coaching and mentorship for staff members.
  • Advised management on best practices related to employee education initiatives.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Communicated discharge plans for patients based on their medical and psychosocial needs.
  • Ensured compliance with infection control policies and procedures.
  • Assisted doctors during medical procedures.
  • Participated in continuing education programs related to nursing practice.

Registered Nurse: Charge Nurse

Valley Urgent Care
07.2023 - 11.2023
  • Provide patient-centered care and triage patients rapidly.
  • Be knowledgeable in using health care equipment for emergency care, as well as being proficient in trauma care.
  • Collaborate appropriately and professionally with all other members of the healthcare team.
  • Demonstrating the ability to work efficiently in fast-paced environments.
  • Demonstrate the commitment to patient advocacy, as well as family support.
  • Provided patient education on health and wellness topics.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided patient education regarding health maintenance, disease prevention, and treatment options.
  • Carried out physician orders regarding tests or medication administration accurately and safely.
  • Developed education materials to help explain various conditions and treatments to patients.

Triage Registered Nurse

Middle River Regional Jail
Staunton, VA
03.2023 - 05.2023
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Advised medical team members on best practices when caring for immunocompromised patients, or those at high risk for contracting infections.
  • Coordinated with community organizations in order to provide additional resources for inmate education programs.
  • Participated in education for inmates on topics such as substance abuse prevention, and life skills development.
  • Assessed patients' health condition and determined the level of care needed.
  • Evaluated patient response to treatments and reported any adverse reactions promptly to attending physician.
  • Monitored medication administration including injections, IVs and oral medications.

Licensed Practical Nurse

Rockingham Memorial Hospital
07.2017 - 06.2021
  • Assist providers with appointment assessments.
  • Contacting insurance companies and receiving prior authorization approval for medications and various treatments.
  • Administration of monthly injectable medications.
  • Conducted ADHD assessments.
  • Demonstrating the ability to work efficiently in fast-paced environments.
  • Collaborate appropriately and professionally with all other members of the healthcare team.
  • Developed education materials to help explain various conditions and treatments to patients.
  • Participated in continuing education programs related to nursing practice.
  • Maintained accurate documentation of patient records in accordance with HIPAA regulations.
  • Managed complex cases involving multiple diagnoses or treatments.
  • Created, implemented and evaluated patient care plans with medical team.
  • Ordered supplies necessary for the provision of safe, effective outpatient services.
  • Provided crisis intervention when necessary to help stabilize a family situation or prevent hospitalization and outpatient services from being required.

Licensed Practical Nurse

Western State Hospital
Staunton, VA
12.2015 - 07.2017
  • Provided medication to patients as prescribed by the doctor, ensuring accuracy in dosage and timing.
  • Adhered strictly to safety protocols related to handling hazardous drugs or controlled substances.
  • Assisted nursing staff with restocking supplies such as syringes, needles.
  • Conducted regular audits of medical records for accuracy and completeness.
  • Kept detailed documentation of all administered medications in accordance with standards set by regulatory agencies.
  • Monitored expiration dates of medications stored in facility stock room, disposing expired items appropriately.
  • Participated in regular staff meetings discussing topics such as infection control practices, pharmacology updates.
  • Reviewed patient charts prior to administering any new medications.
  • Checked for drug allergies before administering any new medications.
  • Educated patients on the use of their medications, potential side effects and drug interactions.

Education

Bachelors of Science - Nursing

Eastern Mennonite University
01.2023

Associate of Science - Pre Nursing

Blue Ridge Community College
Weyers Cave
01.2021

Licensed Practical Nurse - Nursing

Massanutten Technical Center
Harrisonburg, VA
06-2015

High School Diploma -

William Monroe High School
Stanardsville, VA
06-2009

Skills

  • Strong organizational and time management skills
  • Staff training
  • Mentorship and coaching
  • Quality improvement
  • Performance evaluation
  • Staff development
  • Clinical leadership
  • Nursing team oversight
  • Direct patient care
  • Staff leadership
  • Staff supervision
  • Workload management
  • Delegation
  • Performance improvement
  • Discharge planning
  • Corrective action implementation
  • Student nurse management
  • Team collaboration
  • Behavioral expertise
  • The ability to analyze complex situations quickly and make informed decisions, which is vital for addressing patient needs and emergencies
  • Staff onboarding and orientation
  • Ability to adjust to constantly changing circumstances and diverse patient needs
  • Possess exceptional communication and interpersonal skills
  • Nurse management: including self-improving evaluations and detail-oriented hiring processes
  • Insurance coordination
  • Insurance authorization
  • Client advocacy

Certification

  • BLS

Timeline

Registered Nurse Manager: RNCB

Western State Hospital
11.2023 - Current

Registered Nurse: Charge Nurse

Valley Urgent Care
07.2023 - 11.2023

Triage Registered Nurse

Middle River Regional Jail
03.2023 - 05.2023

Licensed Practical Nurse

Rockingham Memorial Hospital
07.2017 - 06.2021

Licensed Practical Nurse

Western State Hospital
12.2015 - 07.2017

Bachelors of Science - Nursing

Eastern Mennonite University

Associate of Science - Pre Nursing

Blue Ridge Community College

Licensed Practical Nurse - Nursing

Massanutten Technical Center

High School Diploma -

William Monroe High School
Shana Smith