Shanavain Felton

• Determined business plan, mission statement, and vision.
• Oversaw salon employee performance, facility cleanliness, and sales.
• Handled employee scheduling and coverage needs during business hours.
• Maintained general appointment calendar and set shift schedules.
• Worked to continuously increase salon business through effective sales, service, and operations policies.
• Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
• Mapped income generating strategies to grow revenue.
• Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.

• Drove safely at all times to avoid accidents and harm.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
• Verified package information to check for accuracy and completeness.
• Followed company policies and procedures during shift.
• Safely loaded items into delivery vehicle to minimize damage while in transit.

Manage students during meal service and refer to teacher/ principal as needed. Communicate with students and school staff in a positive and professional manner utilizing appropriate customer service and interpersonal skills. Circulate throughout the facility assisting students as needed; Assist with cleanliness of the cafeteria; Manage schedule; Encourage good behavior; Partiicipate in training sessions, meetings as requested

• Supervised staff of 5 in day-to-day activities.