SHANAWAZ MOHAMMED
Doha
Summary
Dynamic professional with over 9 years of expertise in shipping, freight forwarding, customs clearance, and transportation planning. Proven success in financial and operations management, with a strong focus on business development and strategic sales execution. Demonstrated ability to oversee profit and loss while driving optimal business performance and ensuring compliance with import/export regulations. Committed to enhancing global logistics solutions through a deep understanding of the freight forwarding landscape.
Overview
11
11
years of professional experience
Work History
Proprietor
AL Miraj Shipping and Logistics Services
01.2020 - Current
- Managed financial operations to ensure business profitability.
- Handled crisis management situations, effectively mitigating potential risks.
- Monitored operations to assess performance and highlight results.
- Created a customer-focused culture to enhance client retention.
- Processed approximately 1,400 customs declarations with accuracy.
- Oversaw 15 solid clients, maintaining strong relationships.
- Executed several freight bookings efficiently.
- Demonstrated in-depth knowledge of customs clearance, freight, and transportation.
- Oversaw shipping operations, ensuring timely delivery of goods and services.
- Managed logistics coordination, optimizing supply chain processes for efficiency.
Operations and Business Development Manager
Around the world for customs clearance
06.2018 - 12.2019
- Recruited and trained new customs brokers to enhance operational capabilities.
- Secured new business opportunities through strong client relationship management.
- Achieved a client base of 20 by delivering excellent customer service.
- Handled financial sections to ensure compliance and accuracy.
- Implemented marketing initiatives for greater brand visibility.
- Developed strategic partnerships to enhance customs clearance operations and expand market reach.
- Implemented innovative solutions to streamline documentation processes, reducing clearance times significantly.
Operations Assistant
AL Shohob Customs Clearance
05.2017 - 04.2018
- Resolved customer queries promptly, ensuring high satisfaction levels.
- Streamlined administrative processes to enhance operational efficiency.
- Managed customer service through calls and emails for effective communication.
- Prepared documentation for delivery order collection.
- Oversaw marketing and sales initiatives to drive growth (client base from 25-70% increase in working term).
- Coordinated all operations to ensure timely document preparation and delivery to client sites.
- Coordinated customs clearance documentation to ensure compliance with regulatory requirements.
- Streamlined communication between clients and customs authorities to expedite processing times.
Production administrator
Scientific publishing Services Ltd
06.2015 - 02.2017
- Produced scientific editorials and journals, publishing over 70 papers.
- Prepared manuscripts, ensuring accuracy through copy editing, typesetting, and proofreading.
- Conducted weekly conference calls with chief editors and research staff to align objectives.
- Facilitated communication between departments to enhance collaborative efforts.
Education
Master of Science - Biotechnology
The New College
India, Chennai03.2015
Bachelor of Science - Zoology and Biotechnology
The New College
Chennai, India02.2013
Skills
- Financial analysis expertise
- Operational oversight
- Strategic business development
- Execution of sales strategies
- Profit and loss oversight
- Customer service excellence
- Client relationship management
- Logistics and transportation planning
- Import/export compliance and documentation
- Freight forwarding expertise
- HS code interpretation
- Purchasing and planning
- Revenue generation
- Operations management
- Contract negotiation
- Customer acquisition
Affiliations
Reading books, Cricket, Travelling.
Languages
English
Advanced
Hindi
Native
Arabic
Intermediate
Tamil
Advanced
Personal Information
Key Projects
Handled several Break bulk shipments, Exhibition project and Temperory import Shipments.
Timeline
Proprietor
AL Miraj Shipping and Logistics Services
01.2020 - Current
Operations and Business Development Manager
Around the world for customs clearance
06.2018 - 12.2019
Operations Assistant
AL Shohob Customs Clearance
05.2017 - 04.2018
Production administrator
Scientific publishing Services Ltd
06.2015 - 02.2017
Master of Science - Biotechnology
The New College
Bachelor of Science - Zoology and Biotechnology
The New College