Human Resources professional seeks to focus diverse experience within a Labor Relations Management role.
Overview
12
12
years of professional experience
Work History
Executive Manager, People Business Partner
Saks 5th Avenue
03.2023 - Current
Executive HR Business partner responsible for designing and implementing people strategy to meet and exceed business goals while building a positive culture
Strategic business ally supporting multi-level management with executive coaching, talent acquisition, performance management, succession planning, policy compliance, employee/labor relations and organization design
Lead NY Flagship HR team supporting 2000+ associates, managers and senior leaders
Responsible to develop, communicate, and implement HR policies and programs under the direction of HR Leadership
Resolve conflicts between employees and management through skillful mediation and negotiation techniques.
Provide expert guidance to senior leaders on labor relations matters, influencing key decisions that impact overall business strategy.
Collaborate with legal counsel during arbitration hearings, protecting company interests while maintaining a fair process for employees.
Support organizational growth by successfully negotiating multiple collective bargaining agreements.
Conduct thorough investigations into workplace complaints, ensuring fair resolutions for all parties involved.
Establish strong relationships with union representatives, promoting collaboration towards mutually beneficial outcomes.
Ensure smooth transitions during mergers or acquisitions by effectively integrating labor relations policies from both organizations.
Streamlined communication channels to improve information sharing between management and staff.
Assisted HR teams in executing successful talent acquisition strategies while mitigating potential risks related to labor relations issues.
Develop training materials to educate supervisors on best practices in labor relations management.
Business Partner
ConEdison
09.2022 - 07.2023
Responsible for supporting client group of 1000, supports the clients in building a positive work environment reflective of ConEdison's mission and values
Partner with management to build and develop stronger work teams
Work with Talent Acquisition team to streamline recruitment, onboarding, promotion process
Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles
Provide HR policy guidance and interpretation
Effectively drive leadership development, management/employee coaching, and performance management
Manage and resolve complex employee relations issues
Help to conduct effective, thorough and objective investigations
Guide managers and employees through discipline and performance improvement procedures
Create surveys about employee satisfaction and engagement to implement a people strategy that ensures employee retention
Promotes adoption of technology, self-service, change management and continuous improvement
Partner with L&D to maximize training and development opportunities in the business.
HRBP
Amazon (Global HR OPS)
12.2021 - 07.2022
Global HR BP supported all L7and L8 Leaders within the org (Leadership Team for ~1,500 employees)
Provided Employee Relations support, thought partnership, and coaching for all employees and levels of management in the organization
Proactively assessed team and manager development needs, made recommendations, implemented appropriate solutions
Built collaborative and productive working relationships
Promoted adoption of technology, self-service, change management and continuous improvement
Managed talent review process, performance management, and employee growth programs, ensuring the continuous supply, development, and retention of top talent for local and multi state
Coached developed and supported leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training
Collaborated with multiple levels of the organization ranging from front-line employees to senior leaders.
Business Partner/ Senior Recruiter (promoted to BP)
NewYork Presbyterian
09.2016 - 12.2021
Partnered with leadership to support clients with employee relations issues, ensuring fair and consistent application of policies and practices
Mentored and provide guidance to all clients on career development
Briefed new hires on essential job information, such as company policies, employment benefits and job duties
Point of contact and HR support for union and non-union employees
Partnered with HR Operations, COE team on the implementation, communications, and organizational rollout of a global HRIS compensation system
Assisted HR Managers with long-term strategy development for departments
Provided just-in-time support for leaders across the company during large-scale changes, such as reorganizations, implementations, and key strategic initiatives
In-depth knowledge of the business, including budget, revenue, and product portfolio roadmaps
Partner with Talent Acquisition, Talent Development, and Finance in workforce planning
Recruited top talent for various dept's
And positions
I.e
HRIS, billing, patient accounts, medical professionals, administrative staff, environmental, phone operators, customer service reps, director and above positions
Partnered with managers, directors and vice presidents to successfully meet their recruitment needs
Developed and implement recruitment strategies for department specific needs, such as opening creating and modifying positions, editing job descriptions when necessary
Overcame vacancies and creating a candidate pool for all dept's
Fill anywhere from 35 to 40 positions monthly
Guided the leadership team in hiring processes and navigating HR systems, including Workday and iCIMs
Delivered Managing Your Career, a workshop designed to provide employees with the strategy and tips they need to continue to build their career at NYP
Completed 30, 60 & 90 day check in with new hires
Give managers and new hires suggestions on hire if hire struggling during training
Worked with onboarding team to ensure the new hire has a great onboarding experience
Assisted with troubleshooting in all areas when needed.
Recruiter/ BP
Lloyds Bank
12.2015 - 04.2016
Drove automation and ensured seamless integration and use of various systems, tools and tech across hiring teams
Sourced and recruited for corporate entry level to director level Finance, IT, Auditor, HR, Corporate affairs, Advisor etc
Organized and presented new hire orientation
Provided leadership intervention to enable our leadership teams to collaborate and continuously transform themselves and their teams/org to deliver business results
Partnered with internal business partners on resource planning, including helping to design jobs and write job descriptions for both full time and temporary staff.
Business Partner
Jewish Board of Family and Children Service
05.2015 - 08.2015
Reported to Director of Human Resources
Recruit candidates for clinical and non-clinical positions when needed
Held orientation of benefits for all new hires, answer questions regarding medical, dental, 403b and pension plan
Answer questions regarding title change and salary
Met regularly and proactively with leaders and guided topics such as organizational change and design; development of their teams; engagement, compensation, retention, compliance with local employment law, etc
Lead annual goal setting and year-end evaluation with business leaders
Supported managers in ensuring every person is consistently performing, receiving feedback and focusing on growth and development
Managed the talent review process to ensure consistent and fair decisions are made in regards to compensation; provide training and counseling on the overall talent process
Worked with labor relations director with terminations, licensure's and investigations
Built relationships throughout the organization to enhance culture and the employee experience; partnered with business leaders to ensure employees are engaged.
Recruiter/Employee Relations Specialist
Interfaith Medical Center
04.2012 - 12.2012
Reported to the Director of Human Resources
Managed full-life cycle recruitment needs for exempt and non-exempt positions
Recruited best in class active and passive candidates at various levels, from staff to director level positions
Worked with union (1199 & NYSNA) on employee issues releasing delegates when necessary
Worked with management on coaching techniques for staff
Approved and denied training classes and dept
Transfer
Implemented electronic performance management
Investigated employee and management complaints
Interviewed candidates for multiple different positions, negotiate salary for potential employees
Utilized creative sourcing techniques for senior or mid-level positions including direct sourcing, internet recruiting, social media, open house, networking, and utilization of external research, etc
Collaborated with department heads to determine recruitment strategy for current and future roles; coach hiring managers optimum interviewing and selection techniques
Recruit high volume for registered nurses, licensed practical nurses, hospitality, technologists, computer techs, security, accountants, environmental staff and directors for different depts
(35 open reqs a month).
Education
Master of Science - Leadership & Negotiation
Bay Path University
12.2020
Bachelor of Arts - Human Resource Management
Bay Path University
05.2018
Skills
MS Word
Power Point
Excel
Taleo
HRIS
Kronos
Workday
LinkedIn
Negotiation expertise
Employee Relations
Grievance handling
Coaching and Mentoring
Diversity and Inclusion
Dispute Resolution
Impactperformance
Demonstrated history of Coaching, Conflict Resolution, team building, and employee relations. Manages full life-cycle recruitment process inclusive of original networking, research to identify appropriate high-performing candidates; performing benchmark interviews and VOE. Creating cultures where employees feel valued and empowered. Persuasive communicator with highly effective training, professional development and ability to build strong relationship.
Personal Information
Title: Human Resource Professional
Timeline
Executive Manager, People Business Partner
Saks 5th Avenue
03.2023 - Current
Business Partner
ConEdison
09.2022 - 07.2023
HRBP
Amazon (Global HR OPS)
12.2021 - 07.2022
Business Partner/ Senior Recruiter (promoted to BP)