Shanay Porter
Houston
Summary
Professional real estate expert prepared for this role with strong background in property sales, client relations, and market analysis. Known for team collaboration and delivering results, with flexible approach to changing needs. Skilled in negotiation, contract management, and customer service, with focus on integrity and professionalism.
Overview
8
8
years of professional experience
Work History
Real Estate Agent
Self Employed
10.2023 - Current
- Guided clients through property transactions, ensuring compliance with local regulations and market trends.
- Developed comprehensive marketing strategies to enhance property visibility and attract potential buyers.
- Negotiated sales agreements, resulting in favorable terms for clients while maintaining strong professional relationships.
- Conducted market analysis to provide clients with accurate pricing recommendations and investment insights.
- Managed client portfolios, delivering personalized service and maintaining ongoing communication throughout the buying process.
Mail Processing Clerk
USPS
03.2020 - Current
- Sorted and organized incoming mail for efficient distribution within processing facility.
- Operated automated sorting machines to expedite mail handling processes.
- Maintained accurate records of processed mail volumes and delivery schedules.
- Collaborated with team members to ensure timely completion of daily mail processing tasks.
- Assisted in training new staff on equipment operation and processing procedures.
Sales Customer Support Specialist
PNC Bank
03.2018 - 03.2020
- Provided expert support for customer inquiries regarding banking products and services.
- Resolved complex customer issues through effective problem-solving and communication techniques.
- Collaborated with cross-functional teams to enhance customer satisfaction initiatives.
- Trained new staff on customer service protocols and tools, improving team efficiency.
- Analyzed customer feedback to identify trends and recommend process improvements.
Education
High School Diploma -
Dekaney High School
Houston, TXSkills
- Problem-solving skills
- Accuracy and precision
- Work independently
- Workplace safety
- Excellent teamwork
- Strong organizational skills
Timeline
Real Estate Agent
Self Employed
10.2023 - Current
Mail Processing Clerk
USPS
03.2020 - Current
Sales Customer Support Specialist
PNC Bank
03.2018 - 03.2020
High School Diploma -
Dekaney High School