Shanaya Landrum
Brooklyn,New York
Summary
Seeking position that leverages strong organizational skills, educational background, and collaborative abilities while providing opportunities for professional growth
Overview
14
14
years of professional experience
Work History
Lead Store Consultant
FedEx Office
New York, New York
11.2020 - Current
- Attains exceptional customer service
- Handles store daily financials and customer transactions.
- Manage shipping, production flow, and quality check for efficiency.
- Delegates tasks among team members to enhance productivity.
- Facilitates team meetings to establish project goals and deadlines.
Server/Runner
Gotan
Brooklyn, New York
02.2019 - 03.2020
- Serve food and drinks to customers
- Enter, process, complete client orders and payments
- Resolve guest complaints quickly and efficiently
- Organize and set up stations for service
- Expedite in-house orders and delivery station
Courier
UberEats/Postmates
04.2017 - 04.2019
- Accept and pick up orders for customers
- Solve any order issues between the customers and place of business
- Complete delivery orders in a timely fashion
Assistant Manager
Peter's Since 1969
Brooklyn, New York
07.2011 - 09.2017
- Processed Payroll
- Managed financial reporting data using QuickBooks
- Maintained filing system and weekly reports
- Resolved guest complaints quickly and efficiently
- Entered /processed/completed client orders and payments using Aldelo POS
- Provided excellent table service to customers
Medical Biller Coding Extern
AFAM Comprehensive Healthcare Group
02.2013 - 04.2013
- Knowledge with NextGen software
- Responsible for checking patients into department-registration, collecting co-payments
- Scheduled patient’s future appointments
- Verified eligibility/coverage/benefits for doctors’ visits
Education
Medical Billing and coding -
Sanford Brown Institute
03.2013
High School -
Boys and Girls High School
08.2008
Skills
- Data entry
- Clerical
- Problem solving
- Team leadership
- Customer service
Timeline
Lead Store Consultant
FedEx Office
11.2020 - Current
Server/Runner
Gotan
02.2019 - 03.2020
Courier
UberEats/Postmates
04.2017 - 04.2019
Medical Biller Coding Extern
AFAM Comprehensive Healthcare Group
02.2013 - 04.2013
Assistant Manager
Peter's Since 1969
07.2011 - 09.2017
Medical Billing and coding -
Sanford Brown Institute
High School -
Boys and Girls High School
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