Shanaya R. Scott
Moreno Valley,California
Summary
Trust & Safety Specialist | Veteran Compliance Professional
Transitioning safety manager with 10+ years’ experience in policy enforcement, risk mitigation, and high-volume case review.
Proven ability to identify emerging threats and educate diverse stakeholders—now protecting digital communities through scalable safety solutions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Capture Manager
Drawrof Enterprises LLC
09.2021 - Current
- Customer-Focused Solutioning: Identified government contract opportunities by analyzing agency needs, aligning solutions, and building stakeholder relationships—increasing approvals by 25%.
- Risk Mitigation: Developed strategies to address client concerns preemptively, reducing contract disputes by 30%.
- Built relationships with customers and community to establish long-term business growth.
Groundman Apprentice
IBEW Local 440
01.2019 - 12.2021
- Maintained 100% adherence to OSHA and NEC regulations during electrical installations in high-risk environments, emphasizing patient safety in healthcare facilities.
- Conducted debris removal and equipment inspections to prevent fire hazards, protecting 1,200+ households from preventable disasters.
- Worked under licensed professionals to deliver critical infrastructure services, demonstrating adaptability in fast-paced environments.
Safety Observer
Atlas Field Safety
11.2018 - 03.2019
- Led safety training for 100+ employees, simplifying complex protocols into clear guidelines—boosting compliance by 30%.
- Served as primary safety liaison for 200+ workers, resolving conflicts and answering questions with patience and clarity.
- Partnered with PG&E and 20+ contractors to implement wildfire prevention measures, ensuring all parties met strict deadlines.
- Mediated safety disputes between field crews and management, resolving 90% of issues before escalation.
Construction Safety Manager
Creation World Safety
11.2006 - 12.2013
- Served as primary safety liaison between frontline workers, foremen, and C-suite leaders - resolved 90% of compliance issues through mediation.
- Led daily safety briefings for 100+ refinery staff translating complex regulations into actionable goals - reduced hazards by 40%.
- Trained 200+ employees on safety protocols through orientations and continuing education - boosted retention by 25%.
Medical Supply Specialist
United States Army
01.1998 - 01.2002
- Manage medical supply logistics for 200+ personnel, ensuring accurate documentation and timely resolution of issues- maintaining 99% compliance with VA standard.
- Troubleshot medical equipment issues—analogous to resolving technical customer complaints.
- Reduced redundant supply requests by 35% by implementing a standardized ordering template—shows process improvement skills for operations roles.
Education
MBA - Concentration: Marketing
California State University, San Bernardino
11.2024
CCM - Capture Management
Government Contractors Association
Atlanta, GA05.2024
Occupational Safety and Health Administration Certificates - OSHA
California State University, Dominguez Hill
09.2006
Academy of Health Science -
United States Army
Fort Sam Houston, Texas05.1996
Skills
- Customer Service
- Conflict Resolution
- Technical Documentation
- Active Listening
- Need Assessment
- Cross Functioning Collaboration
- Remote Capacities
- Virtual Collaboration
Core Competencies
- Self-Directed Workflow
- Virtual Standup's
- Digital Workflow Systems
- Technical
- Cloud Based Collaboration Suites
- CRM Platform
- Multimodal Communication Architectures
Technology Competencies
Certification
- OSHA 510
- OSHA 521
- OSHA EM 385-1-1
- CPR, First Aid and AED
- 40-Hour HAZWOPER Training
- 8 Hour Attitude Training/ Customer Service Academy
- The Gap/ Add on Sales Award
Military Experience
Military Experience
United States Army, Long Beach, California,
Medical Supply Specialist, 76J 1998-2002
Health Care Specialist, 91B (MEDIC) 1994-1998
- Manage medical supply logistics for 200+ personnel, ensuring accurate documentation and timely resolution of issues- maintaining 99% compliance with VA standard.
- Troubleshot medical equipment issues—analogous to resolving technical customer complaints.
- Reduced redundant supply requests by 35% by implementing a standardized ordering template—shows process improvement skills for operations roles.
Timeline
Capture Manager
Drawrof Enterprises LLC
09.2021 - Current
Groundman Apprentice
IBEW Local 440
01.2019 - 12.2021
Safety Observer
Atlas Field Safety
11.2018 - 03.2019
Construction Safety Manager
Creation World Safety
11.2006 - 12.2013
Medical Supply Specialist
United States Army
01.1998 - 01.2002
CCM - Capture Management
Government Contractors Association
Occupational Safety and Health Administration Certificates - OSHA
California State University, Dominguez Hill
Academy of Health Science -
United States Army
MBA - Concentration: Marketing
California State University, San Bernardino
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