Shanaya Stone
The Bronx,NY
Summary
Proven ability to enhance workflow management and streamline appointment scheduling, ensuring efficient operations. Skilled in insurance authorizations and adept at fostering positive patient interactions, contributing to improved service delivery in a fast-paced medical environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Radiology Registrar
Mount Sinai Medical Center
03.2008 - 05.2016
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered approximately 50 phone calls and messages for physicians at Mount Sinai medical facility, scheduling appointments and handling patient inquiries daily.
- Processed medical insurance claims and payments.
- Placed new supply orders, managed inventory, and restocked clerical spaces.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Received and routed laboratory results to correct clinical staff members using the centricity program
Registrar
Mount Sinai Medical Center
09.2007 - 02.2008
- Provided professional services and support in a dynamic hospital environment.
- Mastered the art of precise data entry, meticulous analysis, and comprehensive reporting.
- Thoroughly documented body injuries and other possible causes of death, ensuring detailed reports were completed daily.
- Assisted in preliminary examinations of bodies to identify victims, locate signs of trauma, and identify factors indicative of the time of death.
- Organized release of deceased - transportation and/or release to funeral homes/crematoriums approximately 25 each day.
- Scheduled specimen transport and pick up.
Education
Phlebotomy Technician - Updated Certification - Phlebotomy
Nexus Medical Training Center
369 E 148th St Suite 1, Bronx, NY 1045502-2025
Phlebotomy Technician Certificate -
Manhattan Institute
10-2014
Certified Foster Parent -
Foster Care
02.2012
Medical Assistant Certification -
Sanford Brown
07-2008
Skills
- Clinical documentation
- Workflow management
- Office coordination
- Insurance authorizations
- Schedule patients
- Data entry
- Route messages
- Answer telephones
- Microsoft Office Suite
- Patient care coordination
- Referral verification
- Medical report preparation
- Patient consent verification
- Documentation and recordkeeping
- Patient reception management
Certification
- GED 2004
Timeline
Radiology Registrar
Mount Sinai Medical Center
03.2008 - 05.2016
Registrar
Mount Sinai Medical Center
09.2007 - 02.2008
Phlebotomy Technician - Updated Certification - Phlebotomy
Nexus Medical Training Center
Phlebotomy Technician Certificate -
Manhattan Institute
Certified Foster Parent -
Foster Care
Medical Assistant Certification -
Sanford Brown
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