Shanaz Omar
TACOMA,WA
Summary
Dependable and hardworking student and worker, a team player. Always motivated to learn to do better and achieve the greatest.
Overview
5
5
years of professional experience
Work History
Seattle Fire
Timothy Dungan, Captian
Tacoma, WA
03.2023 - Current
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Conducted regular safety inspections of buildings to identify any potential hazards.
- Investigated the causes of fires to determine origin and cause.
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
- SCBA Training. (Self-Contained Breathing Apparatus)
Student
Pierce Community College UW Transfer Student
, WA
08.2022 - Current
- Organized student-run clubs and activities.
- Participated in a variety of campus events, such as career fairs, lectures, and workshops.
- Provided guidance and support to fellow students on academic issues.
- Hosted study sessions for struggling students in various subjects.
- Gave presentations on current topics relevant to the curriculum.
- Designed informational flyers promoting school programs.
Caseworker Manager
Ease
WA
07.2022 - Current
- Performed intake and assessment for new applicants for financial and health care programs to determine eligibility for services
- Compiled, recorded and evaluated personal and financial data to verify completeness and accuracy and to determine eligibility status
- Assisted clients with completing application forms, including job referrals and unemployment compensation claims
- Assisted clients in completing paperwork to obtain income through outside agencies
- Interviewed clients and assisted in understanding and completing eligibility paperwork
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed caseload of clients and developed ITPs or ISPs to coordinate strategies
- Checked bed areas, outside grounds and common rooms to verify conformance with program standards.
- Developed and implemented office policies and procedures.
Tacoma Police Kadet
SGT Kelly Custis
TACOMA
06.2019 - Current
- Patrolled assigned neighborhoods to identify and deter criminal activities
- Answered traffic-related questions from general public to improve general knowledge of ordinances, plans and policies
- Attended 3 WLEAA police academy
- Wrote routine reports detailing criminal investigations and supporting evidence
- Maintained detailed documentation of evidence, observations and activities to back up citations and more serious crimes
- Patrolled assigned areas on foot or in vehicle and prevented and detected unsafe or illegal activity
- Trained and studied regularly for full proficiency in regulations, techniques and weaponry
- Collected statements from witnesses and persons of interest regarding the events transpiring at various primary and secondary scenes
- Cited drivers for moving violations such as excessive speed and improper cell phone usage to protect everyone on road
- Transported prisoners and dangerous patients across local areas and state lines
- Enforced parking regulations by preparing and issuing parking citations to vehicles parked illegally, vehicles with expired licenses, or vehicles in violation of other related laws and ordinances.
Education
Associate of Arts - Criminal Justice
Pierce College
Puyallup, WA06-2024
High School Diploma -
Mount Tahoma
Skills
- Case investigation
- Case file documentation
- Case assessment
- Creative thinking
- Motivated
- Coordinates with managers to obtain and maintain caseloads
- Work independently and proactively
- Coaching
- Decision making
- Leadership
- Public speaking
- Arc welding
- multilingual (Kurdish, Arabic, Turkish)
- Operate modern office equipment such as a printer, computer, transcription equipment, copier, calculator, and adding machine
- Take notes quickly and accurately
- Maintain records and prepare reports
- Hand and power tool safety
- SCBA (Self-Contained Breathing Apparatus)
- Maintain equipment
- Supply management
- Quick learner
- Cleaning equipment operation
- Customer service
- Housekeeping
- Organizational Development
- Training and Development
- Human Resources Management
Accomplishments
- 5 WLEEA Academy's (para-military course)
- Dedication Professionalism Integrity Challenge Coin 2022
- Dedication Professionalism Integrity Challenge Coin 2023
- SCBA Self-Contained Breathing Apparatus Trained
Additional Information
Maintained detailed documentation, Meet and assess the wants and needs of participants, To Coordinate with managers to obtain and maintain caseloads and
activities, Resolve any employer or participant issues, Work with managers, Prepare all reports for the program manager, Maintain organizational standards of satisfaction, quality, and performance, Allow time to check in on the needs of your participants, Manage your input in the database, ownership for accomplishing new and different requests and exploring opportunities to add value to program accomplishments, Organize office and assist associates in ways that optimize procedures, Sort and distribute communications promptly, Create and update records ensuring the accuracy and validity of information, Schedule and plan meetings and appointment, Monitor the level of supplies and handle shortages, Resolve office-related malfunctions and respond to requests or issues, Coordinate with other departments to ensure compliance with established policies, Maintain trusting relationships with suppliers, customers, and colleagues, Perform receptionist duties when needed.
Languages
- Kurdish, Fluent
- Arabic, Fluent
- English, Fluent
- Turkish, conversational
Community Service
- Community Event Planner
- Community Food and Clothing Bank Services
- Community outreach programs
Timeline
Seattle Fire
Timothy Dungan, Captian
03.2023 - Current
Student
Pierce Community College UW Transfer Student
08.2022 - Current
Caseworker Manager
Ease
07.2022 - Current
Tacoma Police Kadet
SGT Kelly Custis
06.2019 - Current
Associate of Arts - Criminal Justice
Pierce College
High School Diploma -
Mount Tahoma
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