Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
process daily deposits, reconcile monthly bank statements, process weekly income transfers, process biweekly payroll, reconcile monthly benefit invoices, answer multiple phone lines
Answer incoming phone call, process insurance quote requests, present quote information to clients, data entry
Analyze market for shipment rating, create rate sheets for customers, Stage all shipping paperwork for invoicing, upload invoices to customer websites, create and send invoices, split revenue between trucks and company, answer multiple phone lines, process checks for venders and carriers, monitor emails for multiple addresses and respond in timely manner, help book partner carriers for loads, order entry, solve and troubleshoot invoice related issues.