Shanda L. Lee
Columbus,USA
Summary
Purchasing professional with strong expertise in vendor negotiations, supply chain management, and cost reduction strategies. Proven track record of driving efficiency and delivering results through effective team collaboration and adaptability to changing business needs. Skilled in inventory control, contract management, and market analysis. Reliable team player with strategic mindset and ability to thrive in fast-paced environments. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
28
28
years of professional experience
Work History
Production Control Clerk
DADL
Fort Benning, GA
01.2024 - Current
- Support large-scale logistics operations for federal supply chain management, enhancing mission readiness and operational efficiency.
- Coordinate logistics operations for multiple units supporting readiness for multiple operational units.
- Conduct research and data analysis on critical supply transactions to enhance operational readiness.
- Provide oversight and technical expertise for automated logistics and maintenance systems including GCSS-Army and TAMMS.
- Collaborate with department managers to verify funding availability and proper GL account usage prior to processing purchases.
- Plans, coordinates, and administer a centralized purchasing program to ensure the efficient, transparent, and cost-effective acquisition of goods and services.
- Generate readiness reports, operational briefings, and compliance documentation to inform leadership and ensure regulatory adherence.
- Responsible for ordering all organization supplies, ensuring accurate use of departmental General Ledger numbers, and maintaining budgetary control of purchased items.
- Manage procurement processes by sourcing competitive vendor quotes and coordinating purchasing decisions to support operational requirements.
- Maintain accurate purchasing records and documentation.
- Maintain inventory levels of 14,124 items and audit 100+ incoming shipments daily/weekly against purchase orders.
- Prepare bid documents, purchase orders, and contracts.
- Reduced procurement costs by 15%.
- Track departmental budgets, assisting leadership with financial accountability and cost control efforts.
- Facilitate cross-functional collaboration between supply chain operations, technical teams, and administrative leadership.
- Oversee inventory control and asset procurement in coordination with Accounting and Operational departments.
Owner / Chief Executive Officer
D's Dream Party Entertainment, LLC
Columbus, GA
03.2013 - Current
- Founder and executive leader responsible for strategic planning, operational oversight, and organizational growth.
- Direct business operations, overseeing budgeting, staffing, marketing, and customer engagement to ensure alignment with strategic goals.
- Develop strategic growth initiatives that expanded brand visibility and increased revenue.
- Implement strategies that improved customer satisfaction and fostered loyalty through targeted engagement initiatives.
- Oversee financial performance including revenue forecasting, expense management, and budgeting.
- Recruit, train, and supervise employees while maintaining high operational and service standards.
- Manage vendor partnerships and client contracts while coordinating large-scale events to enhance brand presence and client relationships.
Assistant Store Manager / Integrated Sales
AT&T
Columbus, GA
01.2022 - 05.2024
- Led sales teams to achieve revenue targets through strategic sales planning and relationship development.
- Directed retail operations and staff performance, enhancing customer engagement and contributing to revenue growth.
- Analyzed sales data and operational metrics to guide decision-making and improve performance outcomes.
- Resolved escalated customer issues, enhancing customer satisfaction and retention.
- Developed and implemented operational procedures, streamlining service delivery and improving efficiency.
- Recruited, trained, and mentored staff to enhance performance and leadership capacity.
- Supervise, direct, and evaluate assigned purchasing personnel.
- Interview, hire, train, and mentor staff; coordinate cross-training and professional development.
- Assign and monitor daily work activities and schedules.
- Facilitated site-wide employee engagement initiatives, boosting team morale and collaboration.
- Managed the purchasing card program, including policy development, monitoring of transactions, and compliance reporting.
- Prepare and present purchasing - related reports and agenda items for executive leadership or governing boards, as required.
Associate Manager
Global Payments / TSYS (State Farm Bank)
Columbus, GA
01.2020 - 05.2021
- Supervised recruitment, hiring, and coaching, fostering professional development of team members.
- Conducted performance evaluations, implementing strategies that increased team effectiveness.
- Managed operational teams in financial services, driving workforce development and supporting performance initiatives.
- Managed departmental budgeting and operational planning initiatives.
- Directed special projects, coordinating team efforts to ensure timely completion.
- Resolved escalated customer service issues, ensuring high service quality standards were upheld.
- Supervise, direct, and evaluate assigned purchasing personnel.
- Interview, hire, train, and mentor staff; coordinate cross-training and professional development.
- Assign and monitor daily work activities and schedules.
Lead Adjunct Instructor
Columbus Technical College
Columbus, GA
08.2015 - 06.2019
- Led workforce development and training programs that equipped students and professionals with in-demand skills for successful careers.
- Delivered training to over 300 students and professionals, significantly enhancing their career readiness through targeted workforce development programs.
- Designed curriculum using the ADDIE instructional design methodology.
- Mentored instructors, providing actionable feedback that improved their teaching effectiveness.
- Evaluated training outcomes and implemented program improvements.
- Participated in hiring panels and contributed to program development initiatives.
Certified Customer Service Supervisor/HR Generalis
AFLAC
Columbus, GA
08.1998 - 09.2013
- Managed hiring, training, performance management, and employee development initiatives, enhancing team capabilities and elevating service quality.
- Supervise, direct, and evaluate assigned personnel.
- Led high-performing customer service teams within a national insurance organization.
- Managed escalated customer claims and policy disputes ensuring compliance and resolution.
- Developed training programs and operational guidelines that improved staff performance and streamlined operational processes.
- Plan, administer, and oversee procurement activities for goods, services, materials, supplies, and equipment in compliance with AFLAC policies and applicable federal, state, and local laws.
- Provided operational expertise on systems, policy administration, and workflow management to ensure compliance and effectiveness.
- Prepared operational reports and strategic briefings for executive leadership, facilitating informed decision-making and alignment with organizational goals.
- Collaborated with leadership on workforce planning activities and supported recruiting and retention strategies.
- Conducted internal investigations with professionalism and discretion; recommended actionable plans and resolutions.
- Maintain open and effective communication with Management and Stakeholders regarding purchasing activities.
- Interview, hire, train, and mentor staff; coordinate cross-training and professional development.
- Assign and monitor daily work activities and schedules.
- Communicated organizational goals, policies, and procedures for purchasing staff.
- Supported training initiatives related to purchasing policies and systems.
- Provide technical assistance and guidance to departments on procurement procedures.
Education
Master Of Management - Human Resources Management
University Of Phoenix
Columbus, GAMBA - Business Administration and Management
University Of Phoenix
Columbus, GABachelor Of Science - Business Management
University Of Phoenix
Columbus, GACertified Customer Service Specialist - undefined
Skills
- Logistics coordination
- Product training
- Inventory management
- Supply chain management
- Process optimization
- Financial Analysis
- P&L Management
- Microsoft Office Suite
- Microsoft Access
- SAP
- Workday
- ADP
- Paychex
- Microsoft Teams
- Data entry
- Scheduling
- Procurement
- Order tracking
- Cost control
- Pricing structures
- Purchase order processing
- Excellent communication
- Vendor relations
- Inventory management skills
- Purchasing
- SAP Ariba
Languages
English
Native or Bilingual
Timeline
Production Control Clerk
DADL
01.2024 - Current
Assistant Store Manager / Integrated Sales
AT&T
01.2022 - 05.2024
Associate Manager
Global Payments / TSYS (State Farm Bank)
01.2020 - 05.2021
Lead Adjunct Instructor
Columbus Technical College
08.2015 - 06.2019
Owner / Chief Executive Officer
D's Dream Party Entertainment, LLC
03.2013 - Current
Certified Customer Service Supervisor/HR Generalis
AFLAC
08.1998 - 09.2013
MBA - Business Administration and Management
University Of Phoenix
Bachelor Of Science - Business Management
University Of Phoenix
Certified Customer Service Specialist - undefined
Master Of Management - Human Resources Management
University Of Phoenix
Executive Leadership Profile
- Strategic and mission-driven executive leader with extensive experience guiding organizational growth, staff development, operational management, and community engagement initiatives. Proven ability to recruit, mentor, and lead high-performing teams while fostering a collaborative environment that attracts volunteers, develops leadership capacity, and strengthens community partnerships. Adept at strategic planning, fiscal management, membership development, and stakeholder relations with corporate and community leaders.
- Recognized for exceptional communication skills, operational insight, and the ability to translate vision into measurable organizational success.
Professional Development
- GCSS-Army Certified
- Logistics Information Warehouse (LIW)
- Integrated Logistics Analysis Program (ILAP)
- Training Development Programs
- Standard Army Retail Supply System (SARSS)
- Radio Frequency Identification In-Transit Visibility (RFID-ITV)
- MAGTF Deployment Support System II (MDSSII)
- Performance Management
- WEBSDR Supply Reporting System
- Talent Management & Strategic HR Programs
Executive Core Competencies
- Executive Leadership & Staff Development
- Strategic Planning & Organizational Growth
- Community Engagement & Volunteer Development
- Donor Relations & Fundraising Initiatives
- Membership Growth & Retention Strategies
- Program Management & Implementation
- Budget Development & Fiscal Oversight
- Executive Board & Stakeholder Relations
- Data Analysis & Performance Measurement
- Operational Compliance & Policy Development
- Strong Interpersonal, Written Communication and Verbal Presentation Skills