Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shanda Whitmore

Nampa,ID

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges .

Overview

12
12
years of professional experience
1
1
Certification

Work History

Activities Specialist

Rise Inc, TBI
Nampa, I
08.2022 - 11.2023
  • Oversaw design, construction and upkeep of recreation facilities and areas.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.
  • Kept accurate and organized program and individual child records.
  • Provided support to families by educating them on how to adapt activities for their loved one's special needs.
  • Implemented comprehensive activity program to correspond with needs and interests of participants.
  • Conducted assessments of the physical and mental needs of each resident to determine appropriate activity plans.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Met with staff to discuss rules, regulations and work-related problems.
  • Conferred with management to discuss and resolve participant complaints.
  • Monitored progress of participants to track measurable data for plan of care goals.
  • Collaborated with clinical support staff and care professionals to establish team-based, patient-centered care approach.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Managed daily operations of recreational facilities.
  • Paid attention to emotional and behavioral health of 17-21 children in classroom and during special activities.
  • Administered first aid and notified emergency medical personnel.
  • Supervised and coordinated work activities of personnel.
  • Managed inventory and ordered new supplies for activities when stock was running low.
  • Evaluated recreation areas, facilities and services for results.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Planned and implemented creative activities for residents to engage in, such as arts and crafts projects, music programs, and physical activities.

Delivery Driver

Custom Services LLC-Amazon
Boise, ID
10.2019 - 06.2022
  • Oversaw design, construction and upkeep of recreation facilities and areas.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Reported any mechanical problems encountered during trips to the appropriate personnel immediately.
  • Kept accurate logs of all deliveries and trips.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Transported and safely delivered items to prevent damage or loss.
  • Checked customer orders for accuracy prior to loading into vehicle for delivery.
  • Conducted emergency vehicle repairs to restore safety and dependability.
  • Utilized street maps to plan and determine most efficient routes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Loaded and unloaded vehicles with packages, ensuring that products are handled carefully.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Handled merchandise in accordance with product handling standards.
  • Adhered to traffic laws and regulations while operating company-owned vehicles.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Inspected vehicle before each trip to ensure it was roadworthy and safe for operation.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Provided assistance to other drivers in times of need or heavy workloads.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Medication Technition

Enlivant
Nampa, ID
04.2017 - 10.2019
  • Observed patients for adverse reactions to medications or treatments.
  • Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Supported bathing, dressing and personal care needs.
  • Educated families about available resources for home health care services in the local community.
  • Laundered clothing and bedding to prevent infection.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Followed safe lifting and transferring techniques to transport residents.
  • Followed care plan and directions to administer medications.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Reported concerns to nurse supervisor to promote optimal care.

Psychiatric Technician

Southwest Idaho Treatment Center
Nampa, ID
09.2015 - 10.2017
  • Organized recreational activities for patients such as arts and crafts projects or outdoor games.
  • Provided support during psychiatric evaluations by interacting with patients in order to obtain information about their medical history and current symptoms.
  • Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
  • Assisted patients improve social relationships and engagement.
  • Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
  • Utilized therapeutic techniques such as positive reinforcement or distraction methods when working with agitated patients.
  • Led individual and group therapy supporting prescribed procedures.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Aided patients in performing activities of daily living.
  • Educated family members on effective strategies for supporting loved ones dealing with mental health issues.
  • Influenced patients' behavior with interaction, counseling or instruction.
  • Administered oral medications following physician's prescriptions and instructions.
  • Implemented different therapies like cognitive behavioral therapy or dialectical behavior therapy.
  • Assisted psychiatrists in the assessment of patient behavior and provided feedback to the treatment team.
  • Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
  • Communicated with clients and families effectively building lasting relationships.
  • Evaluated residents' needs regularly and updated treatment plans accordingly based on changes observed over time.
  • Facilitated psychoeducational classes such as anger management, substance abuse prevention and treatment.
  • Created therapeutic environments through activities designed to reduce stress levels among residents.
  • Encouraged clients to participate in self-care practices like exercise or journaling that promote overall wellbeing.
  • Handled vital sign monitoring, medication administration and patient behavior assessments.
  • Developed basic strategies to promote patient safety, wellness and independence.
  • Accompanied patients to medical and counseling appointments.
  • Administered medications as prescribed by physicians and monitored patient reactions to treatments.
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
  • Instructed new employees on protocols to use when interacting with psychiatric patients.
  • Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
  • Collaborated with other healthcare professionals to coordinate individualized treatment plans for each client.
  • Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
  • Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.

Warehouse Worker

Idaho Press tribune
Nampa, ID
01.2012 - 12.2015
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Maintained stock levels in accordance with company policies.
  • Performed cycle counts to maintain accurate inventory records.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Recognized defective material and reported issues to management.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Managed hazardous waste removal operations per government regulations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Assembled orders according to customer requests.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Staged and sorted multiple types of products for loading.
  • Used scanners to track parcel information, condition or receipt.

Flagger

Idaho Traffic Control
Nampa, ID

Skills

  • Danger Prevention Knowledge
  • Facility Management
  • Disability Awareness
  • Event Promotion
  • Calendar Management
  • Program Development
  • Team Management
  • Activity Coordination
  • Group Recreation
  • Transportation Logistics
  • Inventory Coordination
  • Personnel Supervision
  • Event Planning
  • Field Trip Supervision
  • Entertainment Coordination
  • Time Management
  • Equipment Maintenance
  • Safety Training
  • Documentation and Recordkeeping
  • Activities of Daily Living
  • Special Needs Client Assistance
  • Treatment Goal Assessment
  • Emotional Support
  • Inventory Management
  • Computer Proficiency
  • Problem-Solving
  • Routine Inspections
  • Relationship Building
  • Composure and Emotional Control
  • De-Escalation Techniques
  • Collaboration and Teamwork
  • Safety Demonstrations
  • Friendly, Positive Attitude
  • Customer and Service-Oriented
  • Teamwork and Collaboration
  • Attention to Detail
  • Daily Schedule Creation

Certification

  • CPR CERTIFIED
  • FIRST AID CERTIFIED
  • MEDICATION CERTIFIED
  • MANDT CERTIFIED
  • FLAGGER CERTIFIED

Timeline

Activities Specialist

Rise Inc, TBI
08.2022 - 11.2023

Delivery Driver

Custom Services LLC-Amazon
10.2019 - 06.2022

Medication Technition

Enlivant
04.2017 - 10.2019

Psychiatric Technician

Southwest Idaho Treatment Center
09.2015 - 10.2017

Warehouse Worker

Idaho Press tribune
01.2012 - 12.2015

Flagger

Idaho Traffic Control

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Shanda Whitmore