Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanda Woodford

Jacksonville,FL

Summary

Experienced in restocking supplies, cleaning up spills and refilling drink orders. Knowledgeable about using POS and manual order systems, passing requests to kitchen staff and preparing final orders for customers. Diligent and motivated Order Taker with excellent customer service skills and in-depth menu knowledge. Familiar with cash register operations and accurate cash handling demonstrated over [Number] years of experience. Calmly and efficiently manages high-volume guest needs. Reliable Order Taker with punctual nature and dedication to customer satisfaction. Offering positive personality, good people skills and organized approach to multitasking. Adept at taking accurate orders quickly to maximize turnover. Focused on keeping work areas neat, being professional at all times and meeting sales goals.

Overview

1
1
year of professional experience

Work History

Order Taker

McDonald's Restaurant
02.2023 - 04.2023
  • Entered orders into computer system quickly and in proper sequence.
  • Offered immediate, friendly and knowledgeable assistance to every guest.
  • Described menu items in detail and educated customers about meal options.
  • Restocked bags, cups, lids, sauces and other counter supplies.
  • Warmly greeted and welcomed customers to establishment before requesting food order.
  • Welcomed customers and provided quick and attentive service.
  • Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
  • Politely and persuasively suggested upgrades and related menu items such as drinks and desserts to achieve upselling objectives.

Housekeeper

Holiday Inn Express Hotel
06.2022 - 02.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

GED -

Duval Charter High School
Jacksonville, FL
05.2023

Skills

  • Special Dietary Requests
  • Restocking Buffet Items
  • Onsite Visits
  • Return Processing

Timeline

Order Taker

McDonald's Restaurant
02.2023 - 04.2023

Housekeeper

Holiday Inn Express Hotel
06.2022 - 02.2023

GED -

Duval Charter High School
Shanda Woodford