Shandale Turner

Provides trauma informed individual, family, and group therapy to child victims of sexual and other complex trauma and their non-offending family members using evidence-based treatment modalities. The Trauma Therapist has a productivity requirement and is expected to independently manage a case load that all clients receive timely services. This position wil be primarily office based at the Juvenile Justice System, but the therapist may on occasion be asked to meet the family in another location such as the family's home, school, community, or facility. The Juvenile Justice System is a collaboration effort requiring multi-disciplinary team meetings and regular cross-professional communication and teamwork for the well-being of the children and family served.

• Communicated complex underwriting decisions to stakeholders in a clear and concise manner, fostering transparency and trust.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintained a high level of accuracy in evaluating risks, ensuring the company''s profitability.

• Provided emotional support to clients, enabling them to better cope with challenging situations.
• Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
• Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
• Developed strong rapport with clients, establishing trust and fostering open communication channels.
• Mentored new team members on best practices within the field of crisis intervention, enhancing their skills and knowledge base.
• Collaborated with multidisciplinary teams to ensure comprehensive support for clients during crisis situations.

• Assist with the daily tasks of maintaining customer relations
• Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Assist individuals with daily task
• Direct Services
• Exercised skills in critical thinking
• Offered caring companionship and emotional support.
• Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.

• Assist with the daily needs and task
• Case Management
• Client Support
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.