SHANDER WOOLEY
Pharmacy Technician
Crosby,TX
Summary
Experienced Pharmacy Technician and Operations Manager with over 25 years in pharmacy services and extensive leadership experience in food service and retail operations. Proven ability to manage inventory, ensure regulatory compliance, supervise staff, and deliver exceptional customer service in fast-paced environments. Highly organized, dependable, and customer-focused with strong multitasking and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales & Operations Manager
Big Time Fireworks
07.2015 - 12.2025
- Managed sales operations, seasonal staffing, and inventory ordering
- Coordinated local and state permits and regulatory requirements
- Oversaw vendor relations and product purchasing
- Tracked sales performance and ensured profitability
- Provided leadership in a high-volume, seasonal retail environment
Pharmacy Technician
Kroger Pharmacy
01.2001 - Current
- Assisted pharmacists with accurate prescription preparation and dispensing
- Maintained strict compliance with HIPAA, state, and federal pharmacy regulations
- Provided exceptional customer service to patients regarding medications and refills
- Processed insurance claims and resolved coverage issues
- Managed inventory, medication ordering, and stock rotation
- Supported daily pharmacy workflow in a high-volume retail environment
Manager - Food Truck
Big Time Crawfish
11.2020 - 07.2025
- Manage daily operations of a mobile food business, including staffing and scheduling
- Ensure compliance with health department regulations and permits
- Handle cash management, sales tracking, and customer service
- Train and supervise staff to maintain quality and efficiency
- Oversaw daily operations, ensuring compliance with food safety standards and quality control protocols.
- Implemented inventory management systems, reducing waste and improving supply chain efficiency.
- Coordinated kitchen workflow, streamlining processes to improve order accuracy and delivery times.
- Analyzed sales data to identify trends, informing menu adjustments and pricing strategies.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
Education
Bachelors of Science - Business Management
University of Phoenix
Phoenix, AzSkills
- Pharmacy Operations & Workflow
- Prescription Processing & Accuracy
- Customer Service & Patient Support
- Inventory Control & Ordering
- Insurance & Billing Support
- Staff Training & Supervision
- Regulatory Compliance & Permits
- Sales Management
- Vendor Relations
- Scheduling & Payroll Support
- Cash Handling & POS Systems
- Pipeline management
- Staff training
- Sales technology
- Sales process optimization
- Operating procedures and policies
- Business development and planning
- Operations management
- Strategic planning
- Staff training and development
- Business intelligence
- Prospect management
Certification
Registered Pharmacy Technician
Timeline
Manager - Food Truck
Big Time Crawfish
11.2020 - 07.2025
Sales & Operations Manager
Big Time Fireworks
07.2015 - 12.2025
Pharmacy Technician
Kroger Pharmacy
01.2001 - Current
Bachelors of Science - Business Management
University of Phoenix