Shandeth Pina

- Lead two stores with combined sales of $1.2M+, achieving and exceeding annual targets.

- Hired, developed, and retained top-performing associates, creating a pipeline of future leaders.

- Implemented asset protection and inventory control programs, significantly reducing shrinkage.

- Drove business results using growth plans, accountability systems, and coaching techniques to elevate associate performance.

- Controlled payroll hours and built strategic schedules to maximize productivity and manage labor costs effectively.

- Managed and operated a Sunglass Hut kiosk at Walt Disney World's Epcot during the 2024 Food & Wine Festival, ensuring operational excellence, team efficiency, and guest satisfaction in a high-volume, fast-paced environment.

- Supported management of $3.5M flagship store alongside Market Manager.

- Collaborated in hiring and developing associates to enhance sales and service execution.

- Drove sales growth through strategic coaching and customer engagement initiatives.

- Delivered personalized customer experiences, consistently exceeding sales and service goals.

- Created authentic connections with clients by identifying customer types, and adapting sales techniques to elevate the experience.

- Expertly recommended products by aligning client needs and lifestyle with the perfect eyewear solution.

- Supported team training and daily store operations, contributing to promotion within six months.

- Supported merchandising, inventory control, and store presentation standards to maximize sales.

- Built a strong relationship and created a personalized experience with every customer.