Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shandi Clegg

Roosevelt ,UT

Summary

Dynamic bookkeeping professional with a proven track record at CS Mobile Repair, excelling in accounts payable and receivable management. Demonstrated expertise in QuickBooks and exceptional customer service skills, streamlining financial processes and enhancing efficiency. Recognized for implementing cost-saving strategies that improved inventory turnover and contributed to timely financial reporting.

Diligent [Desired Position] with solid background in bookkeeping and administrative support. Successfully managed financial records and coordinated office operations to enhance efficiency. Demonstrated ability in using accounting software and maintaining accurate financial reports.

Experienced with bookkeeping and administrative tasks, ensuring seamless office functionality. Utilizes accounting software and organizational skills to maintain accurate financial records and streamline operations. Knowledge of effective communication and problem-solving to support team goals and business objectives.

Overview

10
10
years of professional experience

Work History

Bookkeeping Administrative Assistant

CS Mobile Repair
09.2021 - Current
  • Managed accounts payable and receivable processes to ensure timely financial reporting.
  • Utilized accounting software to maintain accurate financial records and reconcile discrepancies.
  • Assisted in preparing monthly financial statements for management review and decision-making.
  • Streamlined bookkeeping procedures, enhancing efficiency in document processing and data entry tasks.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Coordinated service appointments, ensuring efficient scheduling for optimal workflow management.
  • Oversaw inventory management processes to ensure optimal stock levels and timely replenishment.
  • Implemented cost-saving strategies, reducing excess inventory and improving turnover rates.
  • Processed invoices and ensured timely payments to vendors.
  • Maintained accurate financial records using accounting software and spreadsheets.
  • Assisted in preparing monthly financial statements for management review.
  • Reconciled bank statements, identifying discrepancies and resolving issues promptly.

Assistant Teacher

Back To Basics Childcare
06.2018 - 07.2021
  • Supported classroom management to enhance student engagement and learning outcomes.
  • Assisted lead teacher in developing and implementing lesson plans tailored to diverse learning styles.
  • Monitored student progress, providing constructive feedback to foster academic improvement.
  • Collaborated with educators to create a positive and inclusive classroom environment.
  • Prepared instructional materials and resources to support effective teaching strategies.
  • Implemented educational activities that stimulated curiosity and critical thinking among students.
  • Supervised classroom activities to ensure a safe, nurturing environment conducive to learning.
  • Collaborated with lead teachers to assess student progress and modify instructional strategies accordingly.
  • Developed and implemented engaging lesson plans to foster children's cognitive and social development.

Assistant Manager

Fillerup Coffee
02.2016 - 08.2017
  • Supported daily operations by coordinating team schedules and managing inventory levels.
  • Assisted in training new staff on operational procedures and company policies.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Implemented process improvements that streamlined task execution and reduced errors.
  • Supervised daily operations to ensure high-quality service and customer satisfaction.
  • Trained and mentored staff on restaurant policies, procedures, and best practices.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Assisted in financial reporting by tracking sales, expenses, and labor costs effectively.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Managed team of up to 9 restaurant staff, maintaining exceptional customer service and quality standards.

Sales Associate/Shift Leader

Rue 21
05.2016 - 01.2017
  • Assisted customers in product selection and provided excellent service.
  • Maintained cleanliness and organization of sales floor.
  • Supported inventory management by restocking shelves efficiently.
  • Engaged with customers to understand their needs and preferences.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve sales goals.
  • Learned product knowledge to effectively communicate features and benefits.
  • Adapted quickly to changing priorities in fast-paced environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

CNA

Rocky Mountain Care Center
09.2015 - 03.2016
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of patient care areas.
  • Documented patient information accurately in electronic health records.
  • Collaborated with healthcare team to implement care plans effectively.
  • Provided emotional support to patients and families during challenging times.
  • Adhered to infection control protocols to promote patient safety.
  • Engaged in continuous learning to enhance caregiving skills and knowledge.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Sales Associate/Shift Leader

Walgreens
02.2015 - 09.2015
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Developed operational strategies to enhance team efficiency and workflow effectiveness.
  • Coordinated project timelines and resources for successful completion of departmental goals.
  • Analyzed performance metrics to identify areas for process improvement and cost reduction.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Associate Degree in Nursing - Nursing Education

Utah Valley University
Heber, UT
04-2019

High School Diploma -

Wasatch High School;
Heber, UT
05-2017

Skills

  • Payroll processing
  • Accounts receivable management
  • Expense tracking
  • Bank reconciliation
  • Invoice processing
  • Confidentiality
  • General ledger maintenance
  • Attention to detail
  • Quickbooks
  • Expense reports
  • Customer service
  • Month-end reports
  • Microsoft Excel
  • Microsoft Excel expertise
  • Data entry
  • Accounts payable
  • Data inputting
  • Invoicing and billing
  • Staff management
  • Bookkeeping principles
  • Payment processing
  • File and database management
  • Invoice balancing
  • Data processing
  • Accounts payable and receivable
  • Bookkeeping
  • Finance
  • Profit and loss analysis
  • Payroll operations

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

Bookkeeping Administrative Assistant

CS Mobile Repair
09.2021 - Current

Assistant Teacher

Back To Basics Childcare
06.2018 - 07.2021

Sales Associate/Shift Leader

Rue 21
05.2016 - 01.2017

Assistant Manager

Fillerup Coffee
02.2016 - 08.2017

CNA

Rocky Mountain Care Center
09.2015 - 03.2016

Sales Associate/Shift Leader

Walgreens
02.2015 - 09.2015

Associate Degree in Nursing - Nursing Education

Utah Valley University

High School Diploma -

Wasatch High School;

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