Shandi Syrett

As a Horse Trail Guide in Bryce Canyon, I was responsible for leading guests on guided horseback rides through the scenic trails of the park, providing an engaging and educational experience. Key duties included:

• Guiding Tours: Led groups of visitors safely along designated horse trails, ensuring a positive and enjoyable experience while highlighting the park’s natural beauty and geological features.
• Safety and Assistance: Ensured the safety and comfort of guests by providing instructions on proper riding techniques, fitting helmets, and assisting riders with mounting and dismounting horses.
• Customer Engagement: Shared interesting facts about Bryce Canyon’s history, wildlife, and geology, enhancing visitors' understanding and enjoyment of the area.
• Equine Care: Assisted with the daily care of horses, including grooming, feeding, and ensuring they were well-maintained and fit for trail rides.
• Communication: Effectively communicated trail conditions, weather forecasts, and safety information to visitors, ensuring a safe and memorable experience.
• Team Collaboration: Worked closely with fellow guides and park staff to ensure smooth operations and guest satisfaction.

• Assisted the dentist during patient exams and procedures, providing necessary tools and materials.
• Prepared and sterilized dental instruments and equipment, ensuring a clean and safe environment.
• Assisted in taking and processing X-rays, and maintaining patient records.
• Educated patients on oral hygiene practices and post-treatment care instructions.
• Managed appointment scheduling, patient intake, and maintained a smooth workflow in the office.

Front Desk Receptionist – Cabin Rental Facility

• Managed guest check-ins and check-outs, ensuring smooth arrivals and departures.
• Handled phone calls, reservations, and guest inquiries, offering recommendations for local activities.
• Processed payments, maintained accurate reservation records, and updated cabin availability.
• Addressed guest concerns and special requests, ensuring a positive customer experience.
• Maintained an organized and welcoming front desk area, contributing to overall guest satisfaction.

• Taught english to young children in Vanuatu, helping them create basic language skills
• Created and implemented lesson plans tailored to the needs and skill levels of the students
• Fostered a positive and engaging learning environment to encourage students interest in learning english